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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,206 reviews
  • Rated 5 out of 5 stars

    Great clarity. Excellent angle view.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung and returned it because picture couldn't be seen from an angle. Purchased this one and very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This song tv has to be the best one yet! It has everything you can watch and to play video game is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my first apartment. Great number of ports for my consoles and easy to connect to my wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it’s always a Sony TV! I have always been using Sony TV right from time and I still love it. Sony, keep it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent resolution and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent resolution and sound. The clarity of both makes any show or movie a special event.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this television for over an year and am extremely satisfied with the quality. Sony has always stood apart when it comes to quality television experience. Period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great TV a lot of picture adjustments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv but I wish I would have been able to afford Geek squad to adjust and setup. The picture is not as good as my 40 inch Samsung every though it’s a HDR and my Samsung is just 4K

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good side viewing, good tivo to 4k upscaling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv. I would recommend it. My only disappointment is the lack of a good web browser and too much junk on the home screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Montaukblues, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my hubby loves his new tv...he uses it for watching tv and computer work and playing his games...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First one we have had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 3-D effect. This,(last model) can hook up VHS and DVD/CD player. We enjoy watching it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Liberty,

      We are happy to hear that you are satisfied with this television, we are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!

      Regards,
      Zac
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product at a reasonable price. My second Sony Brava TV and very satisfied with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great android tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want tv with bluetooth connection and remote controler with voice command just buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much I could just yell it from the rooftops. Way to go SONY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exciting set up that gave me chills up to the moment I picked up the remote and pressed the power button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product compared to others. Able to use TV sound independent of using headphones a real plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return since it wouldn't fit in tv hole, had to buy next size up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarter than smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV integrates with Alexa perfectly. Disabled son uses the voice command features together.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a wonderful job at convincing me this was the television for my family. Easy to connect, great picture, and great size!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeBe, We appreciate your time sharing this feedback. Your feedback is highly appreciated. Thank you for choosing Sony. For more details about this TV, you can check the specification and user manual from this link: https://docs.sony.com/release//specs/XBR49X800E_mksp.pdf
      http://helpguide.sony.net/tv/eusltn3/v1/en-003/index.html
      Regards, -Jay sony_US

  • Rated 5 out of 5 stars

    great buys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 TV's plus laptop and google mesh for complete home connectivity, entertainment and productivity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this since I wanted a new TV to put in my automated TV cabinet in the master bedroom. It worked great then the ARC port stopped working. Not sure what happened but still haven't been able to get it to work. I will be contacting Sony Support to see if it can be fixed. I also purchased a Sony Sound System and Bar to connect to the ARC port so now I have to connect it to the HDMI 2 port. The resolution on the TV is Fantastic so hopefully the ARC port will be fixed.

    I would recommend this to a friend