Customer Ratings & Reviews
- Model:
- XBR49X800E
- |
- SKU:
- 5748204
Customer reviews
Rating 4.7 out of 5 stars with 1206 reviews
(1,206 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size for my den. The picture clarity is outstanding. Price was great too. I'm very happy.
I would recommend this to a friendRated 5 out of 5 stars
Met my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both items were an upgrade to what I replaced them with. Getting used to more modern technology
I would recommend this to a friendRated 5 out of 5 stars
Great Product for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television has excellent picture clarity if you are interested do not hesitate make the purchase.
I would recommend this to a friendRated 5 out of 5 stars
Had a Sony trinitron before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vivid colors and Google home to match. Best bang for your bucks if you stay with Japanese product.
I would recommend this to a friendRated 4 out of 5 stars
Very good mid-level 4k TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good but not great 4k tv. This is for my bedroom so it's good enough for that purpose. Better to get 4k with full array backlighting for a main TV.
I would recommend this to a friendRated 5 out of 5 stars
very happy with our purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A special thanks to Mark for doing the installing.....he was exceptional and very professional!
I would recommend this to a friendRated 5 out of 5 stars
I love the picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has everything that I need and more. Now all I have to do is learn how to use all that it offers.
I would recommend this to a friendRated 4 out of 5 stars
Settings/Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great but the set up instructions were a little vague. I have a hard time finding “settings” to connect. At least for me, it was not very user friendly.
I would recommend this to a friendRated 3 out of 5 stars
Ordinary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy employee made this TV out to be the best quality television you could buy at the most reasonable price. We got the tv and set it up. The picture quality is HORRIBLE. We were aware it wouldn't be HD, but we didn't realize we still wouldn't be able to make out CC or tv names because of how blurry the screen is. I've made multiple attempts by changing the screen settings with no success. I wish they'd tell you that you should definitely buy the HD channels to actually have a CLEAR picture.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ikay, We are very sorry to hear that this product did not fully meet your expectations. We truly appreciate that you took the time to share this with us and you can rest assured that your feedback will be forwarded to all concerned departments for future reference. -Jerome
Rated 5 out of 5 stars
Good resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution was great when connected to DirectTV and the Amazon Fire Stick. Will buy another.
I would recommend this to a friendRated 5 out of 5 stars
Awesome picture, great features and easy to operat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on price, reviews and Sony's reputation, we chose this tv and so far we are not unhappy.
I would recommend this to a friendRated 5 out of 5 stars
Great TV!! Great Value!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has exactly what my PS4 pro need to play 4k games!! This TV was made for the PS4!!!
I would recommend this to a friendRated 5 out of 5 stars
Great TV and super service from Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Sony TV. Best Buy always does a superior job in delivery and installation.
I would recommend this to a friendRated 5 out of 5 stars
Good product. Have always bought Sony TVs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Received two software updates in the past two months. Performance improved.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Cutting edge is really an antique.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Samsung at first. Really loved the product. Had to return it because of a red dot in the screen that would not go away. So I got a Sony Bravia thinking I would enjoy the same really nice features as the Samsung what a let down. The Sony model, having a great picture, is really poor in its features. Compared to the Samsung I felt I was working with a tv at least 10 years behind in technology.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyFirstTimer, we regret that the TV failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Rated 5 out of 5 stars
A very good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is great but the installers were not so good. They didn't want to do what I paid for.
I would recommend this to a friendRated 5 out of 5 stars
love android tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can install kodi! android tv is awesome! i would definitely recommend this
I would recommend this to a friendRated 5 out of 5 stars
Better than being at the game
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What ever can be the most - I'll assume 100 and it is better than being at the game!
I would recommend this to a friendRated 5 out of 5 stars
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, listen to what I needed and explained everything. Great experience
I would recommend this to a friendRated 5 out of 5 stars
Great smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finally decided to upgrade my tv, and i must say this tv has everything i needed
I would recommend this to a friend










