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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,206 reviews
  • Rated 5 out of 5 stars

    Five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great tv, great tv, great tv, great tv, great tv, great tv, great tv, great tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s an alright tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a bad tv nor a great tv. HDR is average with brightness and color. Where it’s great is the android built in smart system with apps. The pic quality is alright. I think the Vizio in the same price range has better PQ with local dimming, which this does not have. The Vizio is definitely better for movie goers at night. I got this tv for my dad and he wants the apps, which are far superior to Vizio, and a brighter tv for watching in the daytime with windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for college dorm room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size for son in his college dorm room, for guys to watch sports

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Horrible tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv on a Sunday. It broke by Tuesday. Took the tv back on Saturday and it was replaced. 3 weeks later the new tv broke the same way as the first one. Of course I can't return it because it's out of the 14 day return window. My first and last Sony. Done with Sony and Best Buy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frank, we regret to hear what happened. Please contact us at [email protected] and include a brief description of the issue you have so that we could assist you. Thanks. ~Erin sony_US

  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe my 2017 model was better.the 17 model was a better picture to me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool tv and all but it’s over priced you can get the same quality from a tv much better. I do like that I can speak to remote those things.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so smart, it is going to take awhile to learn everything it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great big Bright TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our gift to ourselves!! It’s our alone time. We can watch sports and Netflix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oicture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never let's me down been buying for 45 yrs. Great resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always a good product. We have another Sony television .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV takes a few minutes to come alive. Other than that, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far excellent tv, love the features clean design easy to update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! I’ve bought two and thinking about getting another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the TV with good discount. Works perfectly with my PS4 Pro and Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Sony makes the best 4K TVs... This is my second Sony!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not the best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money you should check all TVs first. I think there's a better value for the money. Its all about the features you want though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv on sale and so far I have no complaints. The color black could be blacker but otherwise I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept my old Sony 10 years so hopefully I can easily get 5 yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv so much I’m trying to get my mom to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv. Sales clerks were very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this television Sales clerks were awesome.

    I would recommend this to a friend