Customer Ratings & Reviews
- Model:
- XBR49X800E
- SKU:
- 5748204
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is a good value. The picture quality isn't quite as good as samsung but having all the smart capabilities is nice. Also, didn't realize it wouldn't read a hard drive. Weird little nuisance since i had to move all my files to a flash drive so the TV could read them.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, everything that was described works very well.
I would recommend this to a friendCan't seem to get volume for TV programs to work c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to figure out volume control for regular TV programmiing
I would recommend this to a friendA little dark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints aside from a bit dark in color. Good price
I would recommend this to a friendFantastic TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall! Does not resist window glare very well.
I would recommend this to a friendHappy with the TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always liked SONY products the best. Excellent TV
I would recommend this to a friendgood quality bad wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would invest the money on a better TV. some android apps wont install on this TV which makes me wonder just how android compatible it really is and the wifi is horrible. save your money do your research dont rush into a purchase like I did.
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, brought it home, it turned itself off over and over. Boxed it up exchanged it, same issue. Worked over the phone with Sony, no change. Boxed it up and bought a Samsung.
No, I would not recommend this to a friendtv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really like this tv. it does everything i need it to. unfortunately i do not watch tv much any more. it seems tyo have ok pic and features for me.
I would recommend this to a friendOkay tv for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally I wanted a Samsung like my primary tv. Shouldn’t have listened to the salesman . Samsung picture is superior to Sony
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Primerib, we regret to hear that the TV failed to meet your expectations. We'll make sure to inform the team about your experience for further improvements, especially when it comes to picture quality. Best regards, -Mark
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2009 Sony HD tv puts this new model to shame. The picture is less than average. I cannot recommend this tv, its overpriced at any price.
No, I would not recommend this to a friendGood product for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The manual leaves a lot to be desired in my opinion. The HDMI ARC 3 function throws one for a loop when setting up with your audio system.
I would recommend this to a friendGood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like every other brand not compatible with other brands or devices via Bluetooth. And google play store for apps is lacking
No, I would not recommend this to a friendIt was great until it wasnt
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No picture after 19 months. It was a sad day. The 19 months we spent together were pretty great.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony rep pushed this tv as the best out there. I'm not satisfied with the picture quality and the smart tv function is a joke. The apps crash daily and some do not work at all. Highly disappointed in this purchase!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tb32, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. To isolate the issue, you may check the links below for troubleshooting steps:
https://us.en.kb.sony.com/app/answers/detail/a_id/58749
https://us.en.kb.sony.com/app/answers/detail/a_id/60594
~Ralph
might b great tv but cant get same pictur as store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cant get the best picture quality with spectrum box. don't understand how to wire it up. tried but no joy. need help
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi botsick, We are sorry to hear about what happened. Make sure that TV is connected to spectrum box using HDMI cable. You can check HDMI connection in page 45/118 in this link:
https://docs.sony.com/release//Help_C436100131.pdf.
Regards,-Jay
- Cons mentioned:Remote control
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the worst TV I’ve ever owned. I have to reconnect the wireless connection every night and reset any apps I want to use. Mainly Netflix. The remote already stopped working as well. I should’ve returned this TV immediately. I’ve always been a huge fan of Sony but very disappointed in this TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jdg44, we're sorry for the inconvenience this caused you. Below are the troubleshooting steps that will help us isolate the issue:
https://www.sony.com/electronics/support/articles/00151038
https://www.sony.com/electronics/support/articles/00028577
https://www.sony.com/electronics/support/articles/00030297
Regards,
-Erin
Too much interactive connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up cue keeps interrupting program watching. No way to tell it that not interested in Samba TV analsis
No, I would not recommend this to a friendSONY TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.REALLY SORRY IVE HAD SONY TV.S FOR A VERY LONG TIME I HAD TO RETURN THIS ONE, [ problems}
No, I would not recommend this to a friendDamaged quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this TV for 1.5 year. The screen turned off and doesn't show up.
No, I would not recommend this to a friend