Customer Ratings & Reviews
- Model:
- XBR49X800E
- SKU:
- 5748204
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV a few years ago and have not encountered any issues. The TV continues to receive firmware updates ensuring that it remains relevant when comparing to newer models.
I would recommend this to a friendNot Best, bellow average
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it Monday remote stopped working on Wednesday. Replaced remote, Thursday TV quite altogether. Replaced by the same model. My opinion it is a good unit but software is horrible and terrible blacks with no detail. My 9 year old Sony does a better job.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about 4 years before no longer turning on. Great tv otherwise!
I would recommend this to a friend- Cons mentioned:Bluetooth
Great picture, nothing else works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in part to be sure I could use mu external speakers and headphone, making sure that it had red and white RCA jacks in the back for that purpose. They do not function, and are labelled as inputs. So I bought a Bluetooth headphone, and the set will not connect to it. The headphone is in "pairing mode," and the television merely keeps "searching for devices" and not finding it. Great television for watching, but I cannot watch it at night after my wife goes to bed, and I cannot watch programs that have sounds that will disturb her. That means that I am able to watch almost nothing with sound. This thing is a disaster.
No, I would not recommend this to a friend A Sony product only lasted 4yrs??
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 4yrs ago...and it no longer works...no power at all. It just stopped working. I changed out the power cord, nothing.
No, I would not recommend this to a friend- Cons mentioned:Reliability
reboots continually - totally useless after 3 year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after 3 years of great service this TV got stuck in an infinite reboot loop. Apparently this is a common problem and is a hardware problem that is too expensive to repair. I wouldn't touch Sony with a 10 foot pole. This TV may well die on you pretty quickly :(
No, I would not recommend this to a friend