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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The sharpness and clarity of this tv is phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a flat screen that was a little older. When it went out I went to Best Buy. The knowledgeable staff in the tv department really impressed me. They asked me a few questions on what I was looking for and matched me up with this tv. The sharpness and clarity is phenomenal. The price was reasonable for a new tv. Many new features have been added to this tv. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for 6 months and love the picture quality. Family came over for dinner and turned on football game. Dad said "wow look at that color" then figured out it was a different TV. Now my mom says he keeps saying something about the picture at home because theirs doesn't look as good as mine. She fears he will go buy another TV when theirs works just fine...... LOL ...sorry mom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony TV!! Excellent picture and perfect size!! Highly recommend this product and the Geek Squad are fabulous with set up and education on use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Sony TV is very sharp and clear; and is a pleasure to watch. We are extremely happy with the product. And certainly would recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony in my opinion makes the best TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 43 in for a specific room space and it works out perfect and the brand with its features produces a perfect picture highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is wow. This was quite the upgrade from a 32 inch non-4k tv. Picture is much clearer and brighter and the smart functionality is great too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PTW2, We are glad that you appreciate the picture quality and features of this TV. The picture display is awesome you’ll see lifelike detail and stunning clarity, no matter what you're watching. Thank you for choosing Sony. Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, I bought it after I returned my previous Samsung tv purchase that stopped working after 3 days. I never looked back after I got it and so far no issues(knock on wood). Picture quality is good, I’m very happy with this buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    smart t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and had a small problem and Samsung call made and they fixed it. Love that I can change channels and go to Netflix without pushing buttongs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for on-line gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has an outstanding picture and is exactly like the Sony product description. I highly recommend this television. Very good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Second same don’t tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this 49” so much in my screen room that I bought the same for my office with the same Sony sound bar. The sound and picture are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Sony does it again. Amazing clarity. Super easy to set up. Awesome value for the price. Everyone has commented on the great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HDR!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is what I needed to watch high definition blu-ray movies and to play 4k games on my xbox one s.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best Sony TV ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed this Sony TV quickly. I had no adjustments to make. Outstanding picture and color, I had the input screen appear rather than the program and the Geek Squad told me how to correct. It takes your breath away and combined with the Sony sound bar, it's a joyous event every evening. Even watch commercials now. I highly recommend this Sony TV and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV upgrade for my PS4 then Eventually PS4 pro. After a little picture tweaking picture is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a big fan of Sony products and we are very pleased with this TV. The picture is great and the size is just right for our viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Vibrant colors, crystal clear picture and great sound. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great picture very good sound and very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with quality picture. Salesman Alex helped depict why this model was exceptional and the upgrades from the previous 6 and 7 Series.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    exceptional TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect TV. Right out of the box and it was so easy to set up. The picture quality is superior to anything we've experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. My wife and I installed and set-up the screen in one hour. The only regret I have is that I should have gone bigger.

    I would recommend this to a friend