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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and setup was a breeze with my other SONY products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung fan when it comes to TVs, and especially with phones. However, I am very pleased with this Sony TV. It has amazing picture quality, and at a very reasonable price compared to Samsung. I use the TV only for gaming... After buying the Xbox One X to get the best 4k support, the picture quality is unbelievable. It's fun to just look around while playing games, taking in the immense detail. Setting up the TV was fairly straight-forward... The menu system, however, could use a little work. It took quite a bit of digging to find the "settings" in the menus. It didn't seem very intuitive to me. Because these are android-based TVs, I can screencast from my Samsung S8+... I have only tested it once, and it worked great. We'll see if it continues to be as easy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 9 TVs in my home the picture blows away the other 8 I have all of witch range from 65 to 80 inch.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    The picture quality is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a month ago for my home office and am very happy with it. The picture quality is fantastic and the TV does a great job up-scaling lower quality sources 480-1080. Watching content in 4k HDR is awesome. I plan on ditching cable and stream everything through this smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture colors and motion without pixel dragging.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! It has superior quality & picture. Love the easy connection to NetFlix & GooglePlay.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Right on the money!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went shopping for an Android TV a month ago, and I knew exactly what I wanted.I consider myself a pretty savvy buyer when it comes to home electronics, especially the newer crop of visually stunning sets. But I'm not into video games, and I would consider myself an average home electronics consumer. I say this because too many reviewers make a big deal about blacks and contrast, and panels. Yes, there are differences. The average home consumer really doesn't care about the soap opera effect, or whether it has an ips panel. For those of you who could care less about the criteria that totally excites the geek mindset, I give you the Sony XBR 49X 800E. It is am Android TV. You can borrow your best friend's geek companion, and learn what potentials lie within the Android interface. Just Kodi up to them...I mean cozy up to them, and show them this review. They'll immediately understand what a great choice you made in choosing this visually stunning set. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I ever owned so far. I find out new things about this tv every day. Absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Ultra HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had great pricing on this unit,. Evidently the remote was removed from the box for a customer replacement, so it reduced for less than the 43" X800E. They deducted the price of the Insignia / Sony remote that brought the price down further. I almost have the settings pristine, picture in the store always seems better. The Insignia remote is much to be desired, many of the control buttons are awkward to use.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far a great TV. unfortunately, I shouldn't have had to buy it. My 26 month old Samsung smart tv crapped out just 2 months after my warranty ran out. $800 down the drain!!!! No help from BestBuy on this. Nothing is made to last anymore. Very disappointed in my previous purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sony Flat Screen TV that is 49 inches or greater. I love this model. The 4K picture is the best I've seen. Very easy setup and connection to my network. Plenty of Apps such as Netflix and Amazon Prime for streaming. Android OS gives me access to many more Apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in to buy a much less high-end TV with a good quality but I saw this beauty and couldn’t resist my self. Team was very helpful by getting this deal for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture! Own two now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first purchase was the 75 inch. I fell in love with the quality of the picture. When I was shopping for another room there was no doubt I’d get the same tv just a smaller size. I can’t give up picture quality. Great buy! It’s a reasonable price for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Tv. The image its so bright and sharp. It changes the way to watch movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this television is gorgeous. We are very happy with the quality. Set up was fairly easy. The only drawback is that it doesn't have a 3 wire hookup option for our older game system so we have to get an adapter. We would definitely purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Couch Tour Approved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looked great, and I was extremely satisfied with Android TV. The intensity and vividness of the colors were outstanding. I was disappointed when the panel malfunctioned after a couple years. Sony does not make replacement panels so I wasnt able to have TV repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony TV! Excellent picture and the new smart TV features are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is amazing, the picture it gives is just stunning. Great quality TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium quality Sony TV. Clear picture and the audio is awesome. However Apps are slow sometimes due to WiFi circumstances. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Interface is user friendly for first smart tv user. Great screen quality and brightness. Happy with the coloring and buffering speed. Looks sleek and is not overly heavy or bulky for a large tv. For the price it’s a win win

    I would recommend this to a friend