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Customer Ratings & Reviews

Your price for this item is $426.99
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Customer reviews

Rating 4.7 out of 5 stars with 1050 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, describing it as amazing and great for gaming. The TV's user-friendly setup is also widely appreciated. While many find the price reasonable, some consider it expensive. The remote control receives some criticism, but the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,050 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Initial screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with TV picture and ease of use except at times the initial screen when you turn on the TV is the selection menu - most of the time it is the TV picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear sound and bright picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung TV initially and when I brought it home I was completely disappointed with both the sound and and the picture. I ended up exchanging it for this Sony TV and I could not be happier! Both the picture and the sound exceeded my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really happy with this picture!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the picture quality of this TV. We had always bought Samsung, but I have to say that Sony has stepped it up and delivers on this model. I did find some of the Android setup to be annoying, where it's not obvious what to do to get out of their license agreement etc., but that's not really Sony's fault. I would definitely recommend this TV to a friend. :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super sharp and bright picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research and many conversations with Best Buy in-store professionals, I invested in this Sony Ultra HD Smart TV. One of the Best Buy pros confirmed this is the same TV he chose for himself since it represents the highest quality and latest technology at the most reasonable price to provide a fantastic value. I am loving it, and my wife and daughters are thrilled also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV and Easy to Set Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new SONY! It was easy to set up and mount to the previous mounting bracket that was already on our fireplace from our last TV. The salesperson said the speakers are on the back of the TV and I would need a sound bar. The speakers are on the bottom of the TV and the sound quality is good so we do NOT need a sound bar! I would buy this TV again in a heart beat!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Small Size with Magnificent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for superior picture in small size to fit in a small cabinet. OLED is not offered under 55" so finding an amazing LED picture in a 49" TV size was a God sent. Read reviews that people had issues with Sony's TV operating system but found it very usable and flexible. The builtin UV blaster made controlling our Cable box a breeze. We are very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Extremely crisp and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture! Clear, easy to set up, very functional. Love the smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service provided, the quality of the product and the knowledge of the sales person.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What an amazing Sony 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a large kitchen for the wife. It has a great picture and works very well with varying degrees of glare from large windows nearby. This unit was discounted since the latest version was out at same time. To me for the price, it was a no brainer on this 900 series panel from Sony. Thanks to the store Sony rep at Best Buy that was able to convince me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Really hesitated in making this expensive purchase. Sure you can buys TVs cheap now. But with this one you get what you pay for and it’s all good. I wanted the tv to work with my Amazon Alexia and it’s seamless. Picture is beautiful, size is perfect. I had Best Buy Geek squad install along with new 4K Blue Ray player and Bose sound bar. The perfect system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace Panasonic Plasma. Love this TV so far, picture is so much better than the Plasma. The Smart TV features are great, no issues so far. I purchased the 49 in because it had to fit into entertainment center/hutch. Sound is just ok, but we usually have sound going through receiver. Like many did hours of research and so far very happy with my choice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is a great 4K TV with HDR!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this television on sale when the newer 900F model was coming out. Incredible picture and the google smart interface was straight forward and easy to use. Setup was simple. Love the fact the base is located in the center of the tv instead of the “legs” on the sides as I could fit it on my existing tv stand. Would highly recommend-especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy set up and beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first flat screen tv and i believe i purchased a quality product. The set up was easy and what a beautiful picture..my only quibble is that you have to view this TV from straight on for best picture..anything to the sides does not look as good i'm also having a bit of a problem with voice synchronization but hope to solve that soon. Highly would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade from my old Aquos 27” 720p which I use in my den/office. It still works fine but I saw this Sony at Best Buy and was really impressed with the picture. I use Apple TV 4K to stream Direct TV Now which the smart tv system on the Sony does not support. This is my only gripe about the Sony set. Very pleased with the picture. 4K content is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdr

    Rated 4 out of 5 stars

    Better then a basic 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to play my PS4 Pro and it looks great with the HDR. The set up was simple and it works well with google mini and amazon Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My first 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exceptional picture quality from all sources dvd , blu ray , cable tv and steaming netflix. Easy guided setup. able to use remote to control cable box. Also use with a sony audio video receiver and blu ray player to control sound and playback from the tv remote. Have not used many of the "smart" features yet. Connection to Netflix is very fast and stable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great picture and very easy to set up. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is amazing, the picture is incredible. I was amazed the first time I watched a Boston Bruins game on it, i felt like I was literally on the ice. The biggest plus for me on this tv is when watching movies during night parts and darker parts you can see everything perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and color are amazing. Ability to access variety is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great depth to the picture and apps are easily and quickly accessed

    I would recommend this to a friend
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