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Customer Ratings & Reviews

Your price for this item is $712.99
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The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 841 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the 49" Class X800H Series LED 4K UHD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning color and clarity, saying it's perfect for a medium-sized living room. While some customers have concerns about the remote control's connectivity and the speakers' audio quality, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 840 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality picture and great sound. The colors in the picture are excellent, and the clarity of the picture is really good. The two built-in speakers are powerful enough to deliver great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TellingTheTruth, Awesome! We're thrilled to hear you're enjoying the high-quality picture and great sound of this X800H TV. Good to know that you appreciate the picture and sound of this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was reluctant to pick this up at first but all my doubts were cleared after streaming in 4k. Great quality, great size for a movie night with the family.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 4K is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpfull is selecting just the right tv, even in showing how to use the remote. The picture quality is great and it is very easy to load and use the smart apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi eleonard, We're very grateful for this positive feedback on this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    First Sony Flat screen purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a Sony TV, and I can tell the difference right off the bat, colors actually stand out and look very alive, the picture is clear and very defined, loving everything about it thus far...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, thank you so much for the 4 Star review! We are incredibly pleased to hear you love everything about our X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for sharing your honest feedback and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, colors and image look amazing! I had to buy this as my old one broke but don’t regret it. Price was good as well was able to snag it at a discount during Black Friday deals.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Twigy, Awesome! We're glad to hear that you appreciate the colors and image of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simple to use Sony 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect screen size 49” great pictures dependable. A button on remote to switch to Netflix Also google assist

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We are happy to know that you like the screen size and picture quality of your Sony TV, as well as other features like Netflix and Google assistant. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony, Ron53177! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Solid picture quality for gaming and tv/movies. Sound acts a little weird on some stuff, as if there's some electrical background distortion but it's not too distracting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ultron313333555, Awesome! We're glad to hear that you like the picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best Gaming TV by Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great in all possible areas, especially when the set is set for the vivid mode. Beautiful clear reception and excellent sound makes gaming and movies all the more absorbing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonysgamingtv, Awesome! We're glad to hear that you appreciate the beautiful clear reception and excellent sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for under $1k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sized up from an older 40 in and I'm glad I did. Picture is great, clear and good colors. Makes me excited to rewatch all my favorites movies and shows.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SO HAPPY WITH MY PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television works great. Sharp picture. Installation was done well by the geek squad. The 2 guys you sent were courteous and technically proficient. A pleasure to deal with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mags, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart Apps Great/improvement in sound/picture

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound quality is not as good as Samsung or LG. I do like the apps access way better then Samsung and LG TVs. Sony is also much easier to sync with Google device where Samsung does not allow it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gift, Thank you for the feedback on your experience with your X800H. We're glad to hear you appreciate the built-in apps and it perfectly syncs with Google device. To ensure optimal picture and sound quality, please adjust it based on your preference. Refer to this link for more information:
      https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09.html

      For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TB by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.

      Regards,
      Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    All say my TV has a better picture than theirs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is really great. Very lightweight and most connections are on the side and easily accessible. I've only owned two tv's in the past 15+ years and they're both Sony Bravia. Tried and true.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janine, thank you so much for the 4 Star review! We are really thrilled to hear you are happy and satisfied with the incredible picture quality and lightweight & stylish design of your new X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound (having added a soundbar) are excellent and meeting our expectations. The set up was not difficult and reasonably stress free. This was a good choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jwag, Awesome! We're glad to hear that you appreciate the picture and sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and amazing setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get compliments on how good my picture looks. Setup was done using my cell phone - one click and the tv was discovered and fully automatic setup apps. Added a few apps seamlessly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vino, Awesome! We're thrilled to hear you're enjoying the picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV because we wanted to update. The UHD is excellent! We wanted to get rid of cable and get Netflix and YouTube TV. Having the apps right there makes is so easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HoneyB83, Awesome! Good to know that you are happy with your purchase! We appreciate your review with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality. The $100 savings definitely was appreciated. Sony makes the absolute best televisions out there. I would recommend this to everyone and anyone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristiyMack64, Awesome! We're glad to hear that you appreciate the picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the recommendation. Jay Sony_US

  • Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good TV except BlueTooth supports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Everything works as designed. Cons: I had to download BlueTooth Scanner to this TV so I can connect my BlueTooth devices to this TV. Not sure why Sony disabled BlueTooth function from this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeoNg, Awesome! We're glad that you appreciate the design of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. The TV does not natively support Bluetooth audio out. This feature may work with a compatible external USB Bluetooth Adapter or 3rd party Bluetooth applications that can be downloaded from the Google Play Store. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect fit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a loyal Sony customer, and this new 49” did not disappoint. Very easy set-up. Great picture! I’m very happy with this purchase, and the Best Buy Team was helpful as always!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chuck, Awesome! We're glad to hear that you are happy with the great picture of X800H TV and it was easy to setup. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Best Friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy and satisfied with the picture quality. I have been a loyal Sony customer for many years and will remain so. Thank you for a superior product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PegR,
      Awesome! Thank you for being our valued customer. We truly appreciate that we were able to satisfy you again with your new TV. We always strive to deliver the best quality to our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony makes the best flat screen tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture and I don’t get the glare from my windows and lights. My last tv I had to use black-out drapes to watch it. Everything worked perfect right out of the box!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noreen, Awesome! We're glad to hear that you appreciate the gorgeous picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US