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Customer Ratings & Reviews

Your price for this item is $712.99
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The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 841 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the 49" Class X800H Series LED 4K UHD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning color and clarity, saying it's perfect for a medium-sized living room. While some customers have concerns about the remote control's connectivity and the speakers' audio quality, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 840 reviews
  • Rated 5 out of 5 stars

    No problem.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 49”X800H is little bit small than my old Sony 49”X800D . However, Sony tv is the best and more features. I like this Sony tv 49”X800H .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Applelover, We appreciate your review regarding this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super clear picture!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to setup and even more easier to use. The talk to google assist button makes finding shows and movies so much easier for the kids to watch!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthony, Awesome! We're glad to hear that you appreciate the super clear picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with the picture quality and sound. Good purchase. I wish they would add Apple TV, but it works fine with AirPlay from an Apple device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello djmo, We are thrilled to hear that you are happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for trusting Sony. -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Looks great mounted on the wall and makes a wonderful entertainment center in a cozy space

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVWatcher728, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The design of the back and position of mounting holes made it a little harder to mount and replace my old tv. Glad I made this purchase though. Great bedroom tv and great value. My only recommendation is to check the back and see how it is designed if you are mounting on a wall. The holes are lower which could make the brackets extend beyond the bottom of the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BoseSpeakerFan, Awesome! We're glad to hear that you appreciate this great X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the input and recommendation! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just the right size for a bedroom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two one for each of my kids rooms, just the right size and with 120hz refresh rate their gaming systems rock!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home means less time on my bravia tv in the living room. Bought a second unit for the home office, it’s smaller but just perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi qubytes, Thank you for giving the X800H a perfect rating! Good to know it fits perfectly in your home office. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good price and good quality for a lower end tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my tv in my upstairs room and sure the sound isn’t as good as their higher end models but it’s good enough for the bedroom. The picture looks good better than other LED TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. SONY continues to be the industry leader. The clarity and picture quality is amazing. Highly recommend this item.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bearicus, Awesome! We're glad that you like the picture quality of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing TV!!! Beautiful picture!! The size is great for a bed room sound quality it’s too too bad!! But all in all it’s a great TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chiRmartinez, We're thrilled to hear you're enjoying the sound quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy the more responsive and bright screen. While we need to improve the sound we are pleased with the full setup and ease of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi threepak, we're glad you like the ease of use and the screen of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv great picture, the only reason I didn’t give it 5 stars was the mounting holes are set low and I had trouble putting it in my lift cabinet

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hawkeye, We're glad to hear that you like the great picture on this TV. Please make sure to follow the mounting holes of the TV. For product protection and safety reasons, Sony strongly recommends that installation of your TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.

      With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Can be a bit confusing to visitors who aren’t familiar with fire - but overall very pleased. I actually own two one in the bedroom and one in living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Macfan, Awesome! We're glad to hear that you chose X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 49 inch TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding picture and features and getting Sony reliability with the package. Along with the Best Buy price it couldn't be better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brad,

      We are glad you like the picture quality and smart features of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Regards,
      David Sony_US

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a TV that I love bite the dust. I wasn’t ready to part ways, but at the end of the day, I’m glad I did. This TV is something special.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Sony Bravia TV excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Sony Bravia TV that I've purchased in the last couple of years and this will not be the last for sure Sony does a great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan,
      Thank you for the 5-star rating and for being a loyal Sony customer! We're thrilled to hear you're enjoying the XBR49X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! - Chris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony means quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is a good medium range smart TV. It took a while to dial in the settings; had it about 3 weeks and all I swell.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv to own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for my parents for Christmas and they loved it!! Having it in the living is the best thing cause the picture is so great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jay1996, We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for watching T.V/Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony great brand. The quality on this tv is amazing great for gaming on my Xbox series x. And watching movies. Best purchase I made.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diaz, We're very grateful for this positive feedback! Glad to hear you're enjoying the overall quality and it works great with your gaming console. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great tv. It's our second Sony 4k unit and they don't disappoint. This one is reserved for our Playstation 5 and it works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonnyYeaks, That's Great! We're glad that the X800H TV meets your expectations. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US