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Customer Ratings & Reviews

Your price for this item is $712.99
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The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 841 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the 49" Class X800H Series LED 4K UHD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning color and clarity, saying it's perfect for a medium-sized living room. While some customers have concerns about the remote control's connectivity and the speakers' audio quality, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 840 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can go wrong with Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors and super sharp. Great product. Might be my imagination, but seems better that comparable TVs in this range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luddite, Awesome! We're glad to hear that you like this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony TV Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, very happy with our new Sony TV it's a very high quality product. Very reasonable pricing from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josidpal, Awesome! Thank you for sharing such an excellent shopping experience. We're really glad you're happy and satisfied with the amazing picture quality and features of your new X800H LED 4K Ultra HD Android TV. Good to know that your investment is worth it. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this TV a lot. Great picture quality, quick transition between apps and I actually like the remote it came with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shelby, Awesome! We're glad to hear that you really like the picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. Easy set up, comes with a base, excellent picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Danny & Sony TV are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We met Danny in the TV section of the Chesapeake store and he gave us an absolute education on TVs, even exploring our Internet speed and our viewing practices. Without Danny, we would have not even thought of those. He led us to choose the absolute perfect TV for us. Thanks for all your help Danny; we love the TV and the sound bar that you recommended and anytime we go back to Chesapeake Best Buy , we’re gonna be looking for Danny!!! I don’t think we would’ve gotten that treatment at Walmart!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FlyStev,

      Very nice! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked like a quality unit but found out it didn’t blue tooth connect to hearing aids. Returned it for the newer unit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoreeA, Awesome! We're thrilled to hear you're enjoying the quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. The X800H does not natively support Bluetooth audio out. This feature may work with a compatible external USB Bluetooth Adapter or 3rd party Bluetooth applications that can be downloaded from the Google Play Store. Thanks for sharing your feedback. Jay Sony_US

  • Rated 4 out of 5 stars

    Needs direct lit backlighting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface on the tv is super fast and has a lot of apps that are supported, my only complaint is that you can tell if you’ve ever owned a full array or even direct lit tv that they should’ve made this 49” model a direct lit display which would’ve made the display quality much better. The 55”+ versions are all direct lit but they went cheap on the 43” and 49” models.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BearsIn3D, We appreciate your time taking your review regarding this TV. We value your feedback regarding the price of this TV compare to other full array and direct lit TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 49” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bottle TV I chose was dictated by the size of cabinet it had to fit in. The Sony 49 inch is absolutely perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony49TV, We're glad to hear that you chose this X800H LED 4K Ultra HD TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY still is the top TV out there. The color., clarity and sharp picture is excellent. Very pleased with this set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyD, Thank you, we’re happy to hear you appreciate the color, clarity, and sharp picture of this TV. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture quality & brightness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV. Excellent picture quality. It is also very bright. Only negative is I wish the feet could be moved wider apart.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffJ, Good to know that you are happy with the excellent picture quality of this TV. We value your input about the table-top stand of this TV. We take into consideration all feedback to improve the performance and quality of our products. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture! I did not go wrong on my purchase. I am not a tech savvy person so I use google assistance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lostnconfused, Awesome! We're thrilled to hear that you like the picture quality of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a beautiful quality picture. Got it for my daughter and she loves it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2222, Awesome! We're glad to hear that you appreciate the beautiful picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 49” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reception is great and the size is perfect for the area. Although the previous Samsung was good, the Sony is better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Katy, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! best one I ever had! Picture is movie theatre quality. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can't post without this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Haven't used the smart features or the speakers as I have it hooked up via a receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, thank you so much for the perfect star rating! We are really delighted to hear you are happy and satisfied with the outstanding picture quality and overall performance of your new X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for purchasing our X800H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged this tv for a 65 inch sony and am very happy with it!!! THE MEN THAT BROUGHT THE TV WERE THE BEST

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wonderful, Thank you for upgrading to your new Sony X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful crisp clear picture in a bright room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I had previously purchased a 75” Sony 4K tv, and wanted a little brother for an upstairs viewing area.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rich, You've made an excellent choice! Thank you for purchasing the X800H. We're glad to hear you're enjoying the excellent picture quality of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. It’s been more than a year and I have no problem nor any concerns with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony TV. My last Sony TV lasted over 10 years. Hope this one lasts as long. Great picture and sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sriijun, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    bang for the buck tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price point, the tv delivers what you would expect out of higher priced competition. sony never fails .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi debobalo, We're very grateful for this positive feedback! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US