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Customer Ratings & Reviews

Your price for this item is $712.99
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The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 841 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the 49" Class X800H Series LED 4K UHD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning color and clarity, saying it's perfect for a medium-sized living room. While some customers have concerns about the remote control's connectivity and the speakers' audio quality, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 840 reviews
  • Rated 4 out of 5 stars

    Decent quality picture and sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pretty happy with this TV. It’s much faster than my old Insigna tv. When going from one app to another the TV responds quickly without hanging up. One disappointing feature is this TV does not allow me to pause and rewind live shows. My Insigna did do that. The picture and sound quality is decent but I really expected a little more from Sony. I’m using the same HD antenna in the same location on this set as I did the old one yet I’m not picking up as many channels as I did before. Overall I’m ok with this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aupony, We're glad that you are happy with the picture and sound quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K TV at a good price on sale at Best Buy. The shading and color detail is awesome. Easy set up and good streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online purchase bad, in-store purchase good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made my initial television purchase online, with no sales staff interaction. That turned out to be a big mistake, as the tv did not have any of the features I really needed. I returned my first purchase to the store and the staff there made that really easy, they processed the return and credit quickly and even carried the tv from my car! Working with a very knowledgeable salesman was the key, he helped me get exactly what I needed and a little bit more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rinkrat58, Awesome! We're glad that you are happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughters room and hung in wall. Picture is great. Very happy with our purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 49er83, Awesome! We're glad to hear that you are happy with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now enjoying great such picture quality!!! glad i replaced my old /TV Oscar (salesperson) was helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi valentinewatch, That's Great! Good to know that you enjoying the picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of the best TVs I have bought so far....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and clarity of the picture is just wonderful. And it's not to big for master bedroom. I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mikmouse, Awesome! We're glad to hear that you love the quality and clarity of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great, the apps are fantastic, great for cord cutters with free tv app options . Totally worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michelle, Awesome! Good to hear that you appreciate the apps and and picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture. Hard to set up and get all connections working. Should include the special cable connector required for audio out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, We're glad to hear that you appreciate the picture and all connections of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality, bright colors. Love it, and The Sony quality shines through.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a beautiful clear picture. It is very close to the wall. Just the right size for a medium sized living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aholl, Awesome! Good to hear that you like the beautiful clear picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, great colors. For the price, this doesn’t seem like it can be beat for casual daily viewing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dcs617, That's Great! We're glad to hear that you appreciate the colors of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I’ve ever owned. The picture is stunning and should be perfect for PS5 coming out next week

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shoot, Awesome! We're glad to hear that you appreciate the great picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice for higher quality resolution

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality, great for gaming. A little pricey if you are just an average tv/movie watcher.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LLLR,
      Amazing! Thank you for such a great review. We're glad to hear you like the TV quality, high resolution and great connection to your gaming device. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear bright picture. Even a technology challenged person can set it up, it just takes a little longer!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Granny, Excellent! We're glad to hear that you appreciate the bright picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep liking it each day as I stumble on new features on this Sony TV. Viewing angle is great and the picture quality is superb.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sijayk, Awesome! We're thrilled to hear you're enjoying the features of this X800H TV. Good to know that you appreciate the angle and the picture quality. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    More expensive than some, cheaper than others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought TCL 50" and returned it. Bought this Sony and it's much better even though more than double the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyDVDplayer, We're glad to hear that you chose this TV. We apologize for the price of this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's are a huge improvement over our old TV's. Watching TV is even more of a pleasure on these new sets.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xmvsjgs, Awesome! We're glad to hear that you appreciate the improvement of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, easy setup, integrated perfectly with sound bar and DVD player. Good value for performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tazillini, Awesome! We're glad to hear that you value the nice picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 49"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. I would buy this TV again. The remote is so easy to use when watching TV in the dark.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Girlie, Awesome! We're glad to hear that you're enjoying the beautiful picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV quality and sounds excellent still trying to figure out some settings

    I would recommend this to a friend