Customer Ratings & Reviews
- Model:
- XBR49X800H
- SKU:
- 6400730
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 49" Class X800H Series LED 4K UHD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning color and clarity, saying it's perfect for a medium-sized living room. While some customers have concerns about the remote control's connectivity and the speakers' audio quality, the overall positive feedback suggests that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Nice set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Sound is a little uneven, but that is probably more due to the streaming services difference than the tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeFromJersey, Awesome! We're glad to hear that you appreciate the great picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We value your feedback regarding the sound of this TV. To improve the performance of this TV, we recommend that you always update the TV to the latest software version. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture I've seen!!! Excellent product. Sony really is the best. What else can I say?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Terrific, We're very grateful for this positive feedback! Good to hear that you appreciate the picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Great Picture!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and color. Easy to setup. Sound quality ok but not great. Soundbar recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StereoBoomer,
Awesome! Thank you for the 5-star rating. We're glad to hear that you like the picture quality of thr X800H Smart TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony. - Kris
- Pros mentioned:Picture quality
Amazing picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this TV. Perfect size for bedroom. Easy setup in minutes and such a stunning picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jcassandra, thank you so much for the 5-stars rating and feedback! We are really thrilled our X800H perfectly matches your needs and expectations! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for choosing Sony! - Romeo
- Pros mentioned:Picture quality
buy the best from the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two tv,s a computer and a surround sound. I,am very happy with every thing. Thank You
I would recommend this to a friendBrand response from SonyListens
Posted .Hi topdog, That's great! We really appreciate you being a loyal Sony customer and helping to share the word about us. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
- Pros mentioned:Ease of use
Replacement for older Sony.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was easy to mount on existing wall brackets. Hookup was good. Not used to having to apply an app to program.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clay, We're glad to hear that you chose X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay
- Pros mentioned:Picture quality
Good picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality although the sound is a bit lacking for the price. Will see what it’s like with a sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dgurka, Awesome! We're glad to hear that you appreciate the picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for any bedroom or living room. We love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect television at a perfect price. Fast, reliable delivery. Easy to install, easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WorthIt, Awesome! That's great! We're glad to hear that! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
- Pros mentioned:Smart tv
Gretat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great television. Purchase it for my in-laws and they are over the moon with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drew5280, Awesome! We're glad that you are happy with the purchase of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Sony TV is an excellent addition to my home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my Sony Bravia TV, Sony is a reliable brand and I have had other Sony's (and still do have one in another part of my house). I would recommend this TV, the size is perfect for me, in my living room. It took a little while to figure out how to use the remote and apps, but I am very happy with this. My neighbor helped me set it up, it was fairly simple to do. Thanks for your help Best Buy staff.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarvelMovieaddict, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the recommendation! Jay
- Pros mentioned:Picture quality
great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV with a very clear picture. I would buy it again.
I would recommend this to a friend - Pros mentioned:Picture quality
darrens tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. It was a pleasant surprise and he absolutely is very happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alyssia, Awesome! We're glad to hear that you are happy with the picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
- Pros mentioned:Picture quality
Terrible sound, great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a better product from Sony. The picture is beautiful, colorful. But the sound is very tinny. No bass and very high pitched. Had to buy a sound bar just to make it realistic while watching. And, the stand is very flimsy, cheaply made. Overall an ok tv for the price. Would be a good monitor for gaming.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 1disappointed,
Thank you for choosing and purchasing our Sony X800H LED 4K Ultra HD TV.
We're glad to hear that you like the beautiful picture of this TV. We apologize for the inconvenience regarding the sound issue of this X800H TV. We released a firmware upgrade to address some of the isolated sound issues. Please make sure to try that first as well by going to help -> system software update > software update. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/downloads/00016759
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Sony - 49" Class X800H TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is simply AMAZING! The set up was simple using my Android phone. Love this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dannerclan, Awesome! We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Super Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sharp picture and good sound. I'm streaming everything and football games look great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mari, Awesome! Good to know that you like the picture and good sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Great Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv. This Sony tv clearly shows it’s quality over other competitive brands. Smooth and elegant
I would recommend this to a friend - Pros mentioned:Picture quality
Happy as a calm
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a tv for my bedroom. Perfect size and great pic . Super happy with this purchase,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renier, wow! It is really lovely to hear you are super happy and satisfied with the outstanding picture quality and overall performance of your new X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Performs as described. I've enjoyed the upgrades from my old TV. Recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeana, Awesome! Good to know that you are happy with your purchase! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
New Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy using and watching tv on my Sony tv. Features are great and Sony is our go to brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SwanPrincess, That's great! We're glad to hear you're having a great time watching TV and you like the overall features as well. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam