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Customer Ratings & Reviews

Your price for this item is $712.99
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Customer reviews

Rating 4.6 out of 5 stars with 841 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the 49" Class X800H Series LED 4K UHD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning color and clarity, saying it's perfect for a medium-sized living room. While some customers have concerns about the remote control's connectivity and the speakers' audio quality, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 840 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, image a d sound. This is used to work from home as a monitor and tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ipadpro, Wow! We're thrilled to hear you're enjoying the great picture quality of your new Sony TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Google tv makes set up a breeze. Great features with Sony quality and innovation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mpg465, Awesome! We're glad to hear that you appreciate the features of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck! Excellent quality, and Android is by far a sturdy OS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi snowxcross, We're glad to hear that you appreciate the quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    QUALITY PRODUCT WITH AS PROMISED DELIVERY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUALITY TV, HAVE HAD GOOD LUCK WITH SONY TV'S, DELIVERY WAS AS PROMISED, TV HAD NO DAMAGE

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JLLD, That's great! We're glad to hear that! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this tv!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, in my opinion easy to use. Great quality as you would expect from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisKnight! Wow! It is really nice to hear you are happy and satisfied with the amazing features and quality of your new X800H 4K HDR TV! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for commending Sony! - Romeo Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Customer and fan of Sony products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Android TV and more. Easy to setup and getting around from home to TV settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PHILLYDAVE, Awesome! We're thrilled to hear you like your new Android TV and you find it very easy to setup. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality. Great price!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony can never go wrong with me!!! The picture quality, the sound, all the apps. It’s an amazing tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv seems to be operating correctly. Great picture Sound hooked up computer also works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best 4K tv sound and image qualities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I love the quality of images and the sound in this TV is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djtredicii, We're glad to hear that you love the picture and sound quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    good tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Tv. very good colors and thin too

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality but disappointed that I can’t get Britbox on this TV but can get it on my Samsung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toots, We're glad to hear that you love this X800H TV. Unfortunately, this TV dow does not support the Britbox. We apologize for the inconvenience. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
      Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 49” streaming YouTube

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Simple set up. Unreal picture. Streams great. Couldn’t be happier!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Primetime, Wow! We're very grateful for this positive feedback. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    another LEVEL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no wonder why it the cost so much this is another level TV the COLOR looking so sharp no regret

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! No complaints! Good picture and good sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackson3481, Awesome! We're glad to hear that the X800H TV meets your expectations. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    TV died 15 days after receiving it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchase this TV on 07/20/20. Buyer Beware! This TV was trouble from the get go. The Apple Airplay never worked properly, the remote control stopped operating my Dish Box then the TV and finally the TV put itself out of misery by not turning on any longer. I had to wait until early August for this TV to be delivered which could have meant that the clock started running that day on the purchase instead of the actual delivery date. I only found that out when I went to return the TV. In fact the first person I dealt with at the store told me I was outside of the return/exchange window and I'd have to send it to Sony! This was very upsetting in that I had to travel 20 miles away from my closest to return the TV or else I would have had to ship it to Sony for a replacement. Finally, the store manager stepped in and allow me to exchange the TV. 15 days is a short time to find out if your TV is a lemon especially if Best Buy includes shipping time

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPacifica,

      Thank you for choosing and purchasing our Sony X800H LED 4K Ultra HD TV.

      We're sorry to hear about what happened to this TV. We're glad to hear that you already set-up the replacement. We value your feedback and have taken it into consideration for future product development


      May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X800H

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV along with excellent audio and video. Great colors. Pleased with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrRon, Awesome! We're glad that you appreciate the excellent picture and sound quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good Color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and clairity of this TV! Easy to install. Good size for a smaller home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susan, awesome! We are really delighted to hear you love the fantastic picture quality and stylish design of your new X800H 4K HDR TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my bedroom, love the quality,picture and size of this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lbaker, We're glad to hear that you love the picture quality and size of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Tv. I really like it. Picture is good. Haven’t had any problems so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy, Awesome! We're glad that you like the picture quality of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to set up; excellent picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best we have seen. Very versatile and easy to set up. Would like it to be a bit more user friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Retired, Awesome! We're glad to hear that you appreciate the excellent picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We value your feedback and have taken it into consideration for future product development. Thank you for choosing Sony! Jay Sony_US