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Customer Ratings & Reviews

Your price for this item is $469.99
The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 123 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025) for its excellent picture quality. The TV also appears to connect well to other devices. There were no negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 123 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with Product and Supplier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV over the phone after review of Best Buy Website. The operator who took my call was knowledgeable and polite. I had the product delivered free, a service I much appreciated . The TV is of the quality I trust in Sony. It works great. Thanks Sony and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Delighted Customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy that I purchased a 50 inch Sony TV. Best Buy was on time with the delivery. You simply cannot get any better color than a Sony. Just set up and it is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user144698,

      That is wonderful to hear! We are extremely happy you chose the 50" BRAVIA 2 II TV. We agree that you "simply cannot get any better color than a Sony," thanks to our advanced color processing, and we're thrilled that the setup was easy and that the TV is perfect right out of the box. Thanks for choosing Sony!

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV is a huge upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is a huge upgrade over the Samsung TVs we currently have in the house. I don’t plan on going back to Samsung.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidK!
      Thank you very much for sharing your comments about the K-50S20M2. It is great to hear that the TV is a huge upgrade for you and that you are enjoying the viewing experience.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Above Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV went into my daughter room and it does the job. The whole setup with Google is tedious and annoying. Beside that it’s a good TV that will probably last forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swoosh49er,

      We’re happy to hear the BRAVIA 2 is a great fit for your daughter’s room and that you're pleased with the build quality! Regarding the Google setup, we recommend using the Google Home app on a mobile device to streamline the process, as this often makes entering credentials and syncing preferences much faster than using the on-screen keyboard. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Happy with this new Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been intending to upgrade my bedroom TV to a larger screen, but finally was forced to when the old one started flaking out. I didn't need a super high end TV, but did want a good one. This is the perfect size for the room and having had several Sony TVs, decided I would stick with Sony. The picture is good, setup was easy, sound is good; overall a good buy at a reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chrisintexas,

      We’re thrilled to hear that you decided to stick with the Sony family for your bedroom upgrade! It’s great to know that the BRAVIA 2 II is the perfect fit for your space and that you found the setup easy and the quality to be a great value. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great tv for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. I replaced an 8 year old Toshiba that I mostly play video games on. This tv has what I would call special settings to work better with the ps5. I’m a light sleeper and light affects me more than noise and my wife has to sleep with the tv on. Halfway through the night when she’s asleep there is a setting that will turn off the screen and just the audio will play. I can see this also being used for streaming podcasts and being more energy efficient since the screen is essentially off. I would purchase this tv again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Mh1488!

      We are absolutely delighted to hear how much you are enjoying your new BRAVIA 2 television, especially as an upgrade from your previous set! It’s incredibly rewarding to know that it performs so well for your PS5 gaming, benefiting from the specialized settings we incorporate for console compatibility.

      Your feedback regarding the unique screen-off audio-only mode is especially valuable! We design features like this to enhance the viewing experience for all situations—whether it's for light sleepers like yourself, enjoying audio content like podcasts, or maximizing energy efficiency. We are thrilled this feature is proving so useful in your home.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Good TV all around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is pretty good all around. The Google TV interface is smooth, the remote is nice, and the picture quality is great! It has good AirPlay and Chromecast integration as well. My only complaint about the TV is that it, like all Sony TVs since 2021ish, doesn't support Miracast, meaning you can't directly cast to it from your Windows PC. You can only use AirPlay and Chromecast. Other than that, this TV is great, and I would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aqua,

      We are really happy to hear that you find the BRAVIA 2 II to be a pretty good TV all around! We're thrilled that you are enjoying the smooth Google TV interface, the nice remote, and the great picture quality. It's excellent to know that the AirPlay and Chromecast integration is working well for you! We appreciate your detailed feedback regarding the casting options and thank you for recommending the TV.

      We appreciate you choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Exceptional quality at a reasonable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought.and trusted Sony products for over two decades because of their high quality and durability and currently have a 65 inch Bravia TV in my livingroom. Absolutely gorgeous picture quality especially when paired with the Sony 4K blu ray players. I look forward to enjoying this TV in my master bedroom!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, BryanW!

      It’s an honor to have earned your trust for so long, and we are thrilled to hear that your living room setup with the 65-inch BRAVIA and 4K Blu-ray player has been such a "gorgeous" experience for you. There really is no substitute for that high-quality pairing when it comes to picture depth and detail.

      We are confident that your new K-50S20M2 will be the perfect addition to your master bedroom. While it’s a more compact size, it still packs that signature Sony color and durability you’ve come to expect over the last twenty years.

      Thank you for choosing Sony once again—we hope you enjoy many more years of great entertainment!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was relatively easy. Picture quality is good so far no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnP,

      We are happy to hear that the 50" BRAVIA 2 II LED 4K UHD Smart Google TV has delivered an easy setup and that you find the picture quality to be good so far! This TV is powered by the 4K Processor X1 and features 4K X-Reality PRO for sharp, detailed images, ensuring your content looks great and demonstrating great value in its class. Thank you for choosing Sony!

      Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    Sony Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my television size and the Sony brand. The picture is fitting for my needs because I didn’t want one of those really bright television set that I felt it would be too too bright for my vision.. The only downside about the Sony Bravia 2 - Google TV is that it turns off once in a while in the midst of a TV show . I think it has something to do with it having the added feature of Google, because the Google name is displayed. All and all , I like it because it’s a Sony brand and Sony makes good products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Juicelife,

      Thank you for choosing Sony!

      It brings us great joy to hear that the K50S20M2 television's size and picture quality are well-suited to your preferences. We understand your concern regarding the occasional automatic shutdown, which you suspect may be related to the Google feature. To assist you in resolving this issue, we recommend the following steps:

      1. Check Sleep Timer Settings:
      Ensure the Sleep Timer is not enabled, as it can cause the TV to turn off automatically after a set time. You can verify and adjust this by navigating to [Settings] > [System] > [Timer].

      For detailed instructions, please visit:
      https://helpguide.sony.net/tv/musltn3/v1/en-003/08-08_01.html?hl=timer

      2. Update TV Software:
      Outdated firmware can sometimes cause unexpected behavior. Please update your TV’s software to the latest version (firmware update 6120700102 for North America) by going to [Settings] > [System] > [Software Update] and following the on-screen prompts.

      More details are available here:
      https://www.sony.com/electronics/support/lcd-tvs-android-bravia-2-ii-s20m2-/k-50s20m2/software/00354367

      We want to ensure this issue is fully resolved for you. If the automatic shutdown persists after these steps, we recommend contacting our dedicated support team for advanced assistance. You can find all contact options and additional resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Sharp picture with true colors. Really enjoying it. I recommend it. Easy purchase and prompt delivery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhyllisK,

      It's a true pleasure to hear that you are really enjoying your new BRAVIA 2 II TV! We are delighted that you find the picture so sharp and the colors so true. We also appreciate your feedback on the smooth purchase and prompt delivery process. Thank you for your recommendation and for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of this television! The sound could be better so it’s not turned up at a high number. Therefore, I use a sound bar so it’s not a huge issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToyaC,

      We are thrilled to hear you are loving the quality of your Sony BRAVIA 2 II. We're especially proud of the picture quality, with the 4K Processor X1 working to deliver vibrant colors and sharp detail, making every scene look incredible.

      We also appreciate your feedback on the sound. While our TVs are designed to be a great all-in-one package, we know that adding a soundbar is a fantastic way to create a more immersive home theater experience, and we're happy to hear that it's working well for you!

      Thanks for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a dedicated fan. My favorite electronics brand. I still own my other two Sony TV’s. One is thirty years old and the other twenty, both still function perfectly. This is a great TV. No complaints, but I would expect nothing else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JosephB,

      Thank you for choosing Sony!

      We’re honored to hear about your longstanding loyalty and confidence in our products. It’s truly rewarding to know that your Sony TVs have provided reliable performance over the decades and that the K50S20M2 continues that tradition. Your trust and continued support inspire us to uphold the quality and innovation you expect from Sony.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Home Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture easy to set up and are using for security cameras around the house

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Luckie!

      We are delighted to hear that you are enjoying the good picture and easy setup of your new K-50S20M2 television!

      It’s interesting and rewarding to know that you are using the display as a clear monitor for your security cameras around the house. Its reliability and picture quality make it a great choice for various monitoring needs.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my last sony TV and this one works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravisJ,

      That's great to hear! We are delighted that your new BRAVIA 2 II LED 4K UHD Smart Google TV is working perfectly as a replacement and continuing to provide you with a great viewing experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Replacing one like it that I have had for 8 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MichaelM!

      We are delighted to hear that you are enjoying your new K-50S20M2 television and that you found it to be a great product!

      Your feedback is particularly rewarding because you are replacing a previous Sony TV that you had for 8 years. That level of loyalty and trust in our product reliability means a lot to us.

      Thank you again for choosing Sony, once more!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    It’s a Sony Bravia. It’s worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second TV in this Sony category; and fourth Sony overall in the last few years - this one for my son’s college apartment. Great picture for movies and gaming for a good price! And decent sound. Can’t go wrong with Bravia!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SteveH72!

      We are honored to be your go-to brand, and we're thrilled that your fourth Sony is helping set up your son's apartment. It’s great to hear the K-50S20M2 is hitting the mark for both gaming and movies!
      Thank you for choosing Sony!
      Best regards to you and your son,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great picture with vivid colors..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony because they get great reviews and the quality is supposed to be high compared to other brands. I hope it lasts as long as my Samsung did which was about 10 years. Ask me about my Sony 10 years from now. So far, so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaE,

      We are really happy to hear that you chose Sony based on our reputation for high quality and positive reviews! It is wonderful to know that your experience has been great so far, and we are confident that the craftsmanship of your new BRAVIA 2 II will provide you with many years of incredible viewing. We look forward to providing you with a premium experience for a long time to come.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv always liked sony cant go wrong with this brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelR,

      We are delighted to hear you are enjoying your new 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV! We truly appreciate your continued support and loyalty to the Sony brand.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's was a wonderful purchase experience. We love the product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tomm,

      That is wonderful to hear! We are delighted that you had a great purchasing experience and are loving your 50" BRAVIA 2 II LED TV. Enjoy the stunning 4K UHD picture!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

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