Customer Ratings & Reviews
- Model:
- K50S20M2
- SKU:
- 6623766
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the good picture quality of the 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). They also appreciate the easy setup and ease of use. Additionally, customers mention that the TV seems to connect well to other devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Setup ease
Great TV for a Bedroom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to setup. Purchased for the bedroom and this Sony TV fits the bill.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, CPNY!
We are delighted to hear that you are enjoying the great picture and easy setup of your new K-50S20M2 television!
It’s wonderful to know that the TV fits the bill perfectly for your bedroom viewing needs.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony Satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my television size and the Sony brand. The picture is fitting for my needs because I didn’t want one of those really bright television set that I felt it would be too too bright for my vision.. The only downside about the Sony Bravia 2 - Google TV is that it turns off once in a while in the midst of a TV show . I think it has something to do with it having the added feature of Google, because the Google name is displayed. All and all , I like it because it’s a Sony brand and Sony makes good products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Juicelife,
Thank you for choosing Sony!
It brings us great joy to hear that the K50S20M2 television's size and picture quality are well-suited to your preferences. We understand your concern regarding the occasional automatic shutdown, which you suspect may be related to the Google feature. To assist you in resolving this issue, we recommend the following steps:
1. Check Sleep Timer Settings:
Ensure the Sleep Timer is not enabled, as it can cause the TV to turn off automatically after a set time. You can verify and adjust this by navigating to [Settings] > [System] > [Timer].
For detailed instructions, please visit:
https://helpguide.sony.net/tv/musltn3/v1/en-003/08-08_01.html?hl=timer
2. Update TV Software:
Outdated firmware can sometimes cause unexpected behavior. Please update your TV’s software to the latest version (firmware update 6120700102 for North America) by going to [Settings] > [System] > [Software Update] and following the on-screen prompts.
More details are available here:
https://www.sony.com/electronics/support/lcd-tvs-android-bravia-2-ii-s20m2-/k-50s20m2/software/00354367
We want to ensure this issue is fully resolved for you. If the automatic shutdown persists after these steps, we recommend contacting our dedicated support team for advanced assistance. You can find all contact options and additional resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Best regards,
-Fred
- Pros mentioned:Picture quality, Setup ease
Sony 50 tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture Easy set up. So far so good tv good no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bandit,
We appreciate you sharing your thoughts!
It is fantastic to know you're pleased with the great picture and easy setup of the K-50S20M2.
Thank you for becoming a Sony customer!
Best regards,
Estefany
- Pros mentioned:Picture quality, Setup ease
Wonderful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony tvs they are easy to set up and have great performance
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenN,
That's wonderful to hear! We are delighted that you love Sony TVs and appreciate the easy setup and great performance of your BRAVIA 2 II. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality, Setup ease
Sony 50" Bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality for the money. Easy setup. Sound could be a little better, but that seems to be the way all tv's are anymore.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mali!
Thanks so much for taking the time to share your feedback on the K-50S20M2.
It brings us great satisfaction to hear that you're finding the quality very good for the price and that the setup process was easy.
We certainly understand your perspective on the sound. To truly elevate the audio and complement the great picture, consider a Sony soundbar, like the HT-A8000 or HT-A5000. They are specifically designed for perfect integration with our TVs, providing deep bass and clear dialogue for a fully immersive experience.
Thanks for selecting Sony!
Warm regards,
Estefany
Good TV bad instructions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is wonderful. The picture and sound are great for us. We don’t have a home theater set up. We mostly watch streaming shows and do not have a game console. There are 3 things that I don’t like about the TV. First is the initial set up. The directions for just opening the box and adding the feet should be simple but they weren’t. They were pictures with no text. The few words shown in warnings said to be careful of the screen but the picture show laying the screen side down to attach the feet. I used the styrofoam to support the back of the TV while adding the feet. It took a while to do the licensing agreements and other set up items took along time to get through. The part I like the least is the remote control. It has taken a few weeks to start to get used to it. The enter button and move up down right and left buttons are sensitive and you can easily hit one when you think you’ve hit another. It doesn’t have a talk to it function. I could read the instructions but see above/
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing this detailed review, JamesM.
We are absolutely delighted to hear that you find the TV itself to be wonderful and that the picture and sound are great for your streaming and non-home theater setup needs. It is rewarding to know that the core viewing experience of the K-50S20M2 is meeting your expectations.
However, we sincerely apologize for the frustration you experienced with the initial setup process. Your feedback regarding the unboxing instructions is incredibly important. We regret that this process was confusing, and we will share this input directly with our packaging and manual teams to improve clarity immediately. We also understand that the licensing agreements and other set-up items took longer than they should have, and we apologize for the tedious experience.
The part of your feedback we take most seriously is your difficulty with the remote control. We regret that the sensitivity and layout of the directional and enter buttons have made the TV cumbersome to use over the last few weeks. We are committed to making our remote controls intuitive, and your detailed critique of the design is invaluable for future revisions.
The remote for the K-50S20M2 includes a microphone button that allows you to give voice commands and search for content via Google Assistant. Please check the remote for that specific button, as utilizing this feature can make navigation much easier, especially compared to manually typing. We apologize if the instructions did not clearly highlight this powerful feature.
Thank you for bringing all these points to our attention. We rely on honest feedback like this to enhance both our hardware and the entire customer experience.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality, Setup ease
Sony TV 50 inch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for this size and make TV. Easy setup and nice picture quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KathyM,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the great value, easy setup, and picture quality of the K50S20M2 TV. Your positive experience means a lot to us, and we're grateful you took the time to share it.
Best regards,
-Fred
- Pros mentioned:Picture quality, Setup ease
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. There’s nothing like Sony Tv Easy use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChanO,
It makes us really happy to hear that you are enjoying the good quality and ease of use of your BRAVIA 2 II television!
We firmly believe that a superior viewing experience should also be simple and intuitive. We are thrilled that you find the operation straightforward and that the quality stands out to you.
Thank you for the excellent feedback and for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Picture quality
Have a bunch of Sony TV's throughout our home.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a number of Sony TV's and prefer them for their native android/Google OS. Still works with apple devices which we have in our household. Image and sound works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Purchaser!
We are honored to have your continued loyalty to Sony! It’s great to hear that the K-50S20M2 is living up to your expectations. We take great pride in our Google TV integration, and we’re thrilled to know that it provides the seamless experience you're looking for, especially with the added flexibility of working with your Apple devices.
Knowing that both the image and sound quality are performing well for your household is exactly what we strive for. Thank you for choosing Sony again!
Best regards,
Gus, Sony Social Media Team
Impressive Sony entry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the value for your money is there if you are in the market for a quality tv. The picture is great and i enjoy the different settings you can change in the menu. I think the selling point is definitley the SMART feature included. It uses chromecast and while you can buy a chrome cast separately I have found it more practical to have it included with the TV. I recommend this television.
I would recommend this to a friend- Pros mentioned:Picture quality
Happy with Product and Supplier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the TV over the phone after review of Best Buy Website. The operator who took my call was knowledgeable and polite. I had the product delivered free, a service I much appreciated . The TV is of the quality I trust in Sony. It works great. Thanks Sony and Best Buy.
I would recommend this to a friend - Pros mentioned:Picture quality
Sony Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but get a lot of glare from windows.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LaurieS,
Thank you for choosing Sony!
It brings us great joy to hear that you are enjoying the picture quality of your K50S20M2 TV. We sincerely apologize for the inconvenience caused by glare from windows. To help improve your viewing experience, you might try adjusting the screen settings—specifically increasing the brightness and contrast—which can reduce the impact of glare.
For detailed guidance, please visit: https://helpguide.sony.net/tv/musltn3/v1/en-003/01-03-09_01.html?hl=bri
Best regards,
-Fred
- Pros mentioned:Picture quality
A Delighted Customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely happy that I purchased a 50 inch Sony TV. Best Buy was on time with the delivery. You simply cannot get any better color than a Sony. Just set up and it is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user144698,
That is wonderful to hear! We are extremely happy you chose the 50" BRAVIA 2 II TV. We agree that you "simply cannot get any better color than a Sony," thanks to our advanced color processing, and we're thrilled that the setup was easy and that the TV is perfect right out of the box. Thanks for choosing Sony!
Best regards, Eliab
- Pros mentioned:Picture quality
Sony 50 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with excellent clarity. Color is great and more lifeline that our other Sony. We only buy Sony due to dependability and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieS,
Thank you for the wonderful review! We are thrilled to hear that you are enjoying the lifelike color and clarity of your new BRAVIA 2.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
New bedroom tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is so nice! Picture quality is amazing! I have always purchased Sony and this one continues to deliver amazing results!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffS,
It's a true pleasure to hear that your new BRAVIA 2 II is delivering such amazing results. We are honored by your continued loyalty to Sony, and we are so glad that the picture quality of this latest addition to your home has impressed you.
Thank you for being part of the Sony family.
Regards,
Dominick
Great picture and thin. Beware of the supports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Sony TV. Withthe price differentials with other name brands becoming less, I bought it. It is ramarkably thin and light weigt. Rhe brightness and clarity is superb. Sound is average as should be expected with its sleekness. I bought it also because the information on the web site said the legs were 10 inches apart which was important for my install. Not True. The legs are 34and3/4 inches apart. I did not return it and am happy with it. Buyer beware
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JohnR!
We’re thrilled that your first Sony TV is hitting the mark with superb brightness and clarity. We sincerely apologize for the confusion regarding the stand measurements; we know how important a perfect fit is for installation.
We appreciate you sticking with us despite the setup hiccup. Welcome to the Sony family, and enjoy your new K-50S20M2!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony Bravia tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! It looks considerably better than my old tv and the colors look amazing on it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Masonb,
It is most rewarding to hear that your new TV looks considerably better than your previous setup and that you are enjoying the amazing colors! To provide that vibrant visual experience, this model is equipped with Live Color™ Technology, which expands the colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Additionally, the 4K Processor X1™ works behind the scenes to upscale everything you watch to near-4K resolution using 4K X-Reality™ PRO, ensuring that your favorite content looks sharp and full of rich detail.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Picture quality
Sony Bravia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has always turned out too notch products. I'm glad Ias the choice to get another television from their Brand. It's working great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Odysseyguy,
We feel privileged to know that you continue to trust Sony for your television needs and that your BRAVIA 2 II is working great. It's always our goal to provide top-notch products, and your satisfaction means a lot to us. Thank you for choosing Sony again!
Regards,
Dominick
- Pros mentioned:Picture quality
Solid Television At A Good Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid television at its price point. Very good picture and intuitive interfaces with Apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jarhead1974,
It makes us really happy to hear that the BRAVIA 2 II is delivering the solid performance and value you were looking for! We are glad that the picture quality and intuitive app interface are making it easy for you to access and enjoy your favorite content.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Picture quality
Sony 50” Bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV as a gift for my Mom’s birthday. Easy to set up, great picture quality and sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeJ,
We are honored to hear that you chose a Sony TV as a special birthday gift for your mother! It is fantastic to know that the easy setup, picture quality, and sound all contributed to making it a great surprise. We hope she enjoys many wonderful years of her favorite shows and movies on her new BRAVIA 2 II .
Thank you for making Sony part of your family’s home entertainment.
Regards,
Dominick
