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Customer Ratings & Reviews

Your price for this item is $321.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,467 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great remote control included.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to setup and configure. The remote has a big Netflix button and YouTube button. The overal quality is very good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Apps

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the TV works nicely. I like the YouTube option. It would be nice if you could add apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung on Monday, had issues with the internet connections on WiFi and direct connect, took it back and replaced it with this Sony. Hooked it up and it just works. No brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture, Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just thinking of getting a new TV when I was looking, but after I saw this TV and the potential of having a crisp picture where it looks like the program would just jump out of the screen...yeah, this was a no brainer. Great picture, great TV.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Price

    Rated 5 out of 5 stars

    Wow Just WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic 4k tv and I can't say enough about it! IT is wonderful and at a great price!!!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is really nice. Picture is amazing. 4K nice for gaming. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopeful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my fiancé so he can get his gaming system all set up! I’ve read a lot of reviews and I’m super hopeful he’ll love it! I’ll update once Christmas comes around!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this TV. Imigration is sharp and very easy to used. Great price for the size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture quality.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound easy to set up love it. This is my third Sony tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv super clear, good volume! And super easy to control! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This tv is a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being such a good deal this tv puts out a beautiful 4K picture works great with my Xbox one X and has 4 hdmi ports and built in WiFi and Netflix/YouTube witch work great. I’ve had an lg in the past and the usb dongle and poor apps were a turn off from using the smart functionality not so with this one I use it daily. The tv also mounted to my entertainment center with no problems and looks great nice and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clean picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv with great picture and features. Easily connect to Netflix which is a bonus too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a beautiful picture, that is so much clearer than my old TV, at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had Sony products for 20 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had confidence in the Sony products and will continue to buy due to dependability and quality. Seems all the competition is making number one claims, but we feel Sony is the best. We recommend this TV to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia HDR 50" Ultra 4k Smart TV has a great picture and was super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bought 2 of these and I’m not disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a ton of research as to avoid buying another poor quality TV. This one was on sale and was just in my price range. I love the picture quality as well as the features! One of the features that this TV has is the ability to put custom labels on your inputs. No more guessing which HDMI port each game system is hooked up to!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother for her apartment, great picture nice sound, set up real easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony is the best picture for the money . Easy to set up and it works well with roku

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Easy to set up and plenty of inputs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really satisfied with my purchase of the Sony TV. Best Buy has great customer service and the employees were so very helpful. I will continue to shop there and highly recommend Best Buy to all my family & friends.

    I would recommend this to a friend