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Customer Ratings & Reviews

Your price for this item is $321.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

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Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,467 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was purchased as a office TV. I wanted one that would do everything and it does.... and lots more than I will ever need. It has an amazing picture and the sound is great for the office environment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture, but sound issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching some of my favorite movies on Blu-Ray on this TV is simply a revelation. The detail is incredible & I've seen things in some films that I had never been able to distinguish before. Definitely 5 stars for the picture. But the sound "resolution" is not as consistently outstanding. Spoken words & soundtrack music sometimes are clear, & sometimes seem "distant" or to have reverb. Not being a sound engineer, I'm at a loss for how to explain it. I'll be exploring a separate sound bar (or similar item) to remedy this. 2 stars for sound brings down the overall rating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jpcesq, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this.i was the parmenent coustomer of Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for picture and ease of use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped several TVs and this one won hands down. The picture quality is amazing when watch 4K videos and streaming videos. It is fast when starting up which is important when you have kids that can’t wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super tv for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super tv for a great price. Quality is also very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quick and the install instructions were clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv I recommend sony is the best great pic

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    A good TV from owning one before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a Sony TV in the past and knew of their quality so it was where we began looking. Excellent TV for the price. Sales person was very helpful and took much time with us while we made our decision.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nothing better than Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony picture is far superior to any others! This particular model provides that in 4K with minimal apps (available on other devices) at lower cost than other Sony choices - exactly what I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with Sony TVs. Is my second Sony TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my son, it just what he was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good WiFi good for streaming video and playing games

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works great/ great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with a floor model without all the bells and whistles... Saved a lot of dough and gets the job done great at a bargain.... only issue was that it did not come with a drain hose that they needed to order. It took over two weeks for some reason.

    I would recommend this to a friend
  • Cons mentioned:
    Apps

    Rated 5 out of 5 stars

    Great entry level TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable Smart TV with latest technology. Great buy for the price, great display with limited apps as expected with not top of the line product. Serves its purpose while not settling for lesser products

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony 4K 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched many tv's before purchasing this Sony 4K 50" TV and we were beyond pleased after installation. Excellent purchase at a reasonable price. Best Buy Geek Squad service was better than we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture ic sharp, colors are real. The out of the box instructions and setup instructions were easy to follow. The only negative about this TV is,the speakers should be front facing. You find yourself turning the volume up more than what you think.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The TV is everything that I anticipated it to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased a Sony TV for my living room and saw this 50 inch Sony advertised for a reasonable price. I put this TV in my bedroom and am very pleased with the clarity and colors on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good great-value smart TV with a sharp colorful picture. We use it for Netflix, Amazon Prime & YouTube and it always performs flawlessly. It has plenty of input options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality for the price, very clean picture depending on what tv services you’re using and if they provide with you hd quality, blue ray looks amazing, 4K compatible gaming systems are top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a plasma viewer for the last 12 years and wanted a tv that handled black color as true as a plasma, which this tv does. Fantastic picture. Colors are outstanding.. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv screen and size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is one of the better quality brand TVs out in the middle market right now with a great reputation for tv quality. Think edge borders makes the picture pop, a smart tv to connect to apps. Great!

    I would recommend this to a friend