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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,467 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a clearer more detailed TV for video games and movies. Saw the amazing deal Best Buy was offering and checked it out. Beautiful picture and graphics. Sony and Best Buy, you can't go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 50" TV for my parents. We happened to find this TV at a discounted price. Could not beat a 50" Sony TV for the price. Picture quality is fantastic and TV appearance is sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value on a great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony 50" at a substantial discount because it was an open box sale. The TV was delivered and inspected, it was totally new never opened. The picture and functions are outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sabre, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Picture Meh OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great for a bottom tier Sony, the fact that I watch this TV in a dark room helps I'm sure. Apps open in a timely manner and hasn't been too glitchy. It would be an absolute dream if it had a better OS, Opera is garbage at best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works well. Sound quality is good. But, I had a SONY LCD TV before and that’s sound quality was better than this one. And HDMI IN (only 3) ports are less(at least for me). So, I end up using HDMI hub. Picture wit is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great inexpensive 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it during 20 days of deals. Very good TV. Bought it for my XBox One X.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, built in smart TV features work exceedingly well. Paired with a Sony home theater system make for an outstanding overall home entertainment experience with a modest investment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Panasonic does not make TV’s anymore. I went with Sony, plus I have a Sony DVD player and having the TV helps eliminate a remote. TV has been great to date and the picture is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rarely do I give 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaces an LG in our bedroom as it was moved to my office. We already had a Sony in the great room, same excellent pic as that one and works better with the Sony surround receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great TV for the price. The picture quality is incredible. Even though this is 50 inches, I actually should have gone a bit larger.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because it was on sale. The picture quality is good and I like the smart functionality of it. Only wish that I could add the Plex app to it. Otherwise, it has the top streaming services that most people use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Wife is able to watch Netflix on the television. I am very pleased with the set and the installation by BestBuy. I am very glad this set was on sale for an exceptional price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price, Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my new tv home to the cabin and the picture is BEAUTIFUL. Price was right and salesperson did not upsell me but helped me make a smart decision. Does not get any better than that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony is great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv we love it cant say enough about the picture, its truly is one of sonys better low end tvs, plenty of connections and good wifi also

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy setup I've always bought Sony great sound bought this to replace my 46" Sony Bravia XBR it was 10 yrs old still works though

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic TV old movies look like they were made today. Purchase this TV for my daughter and future son-in-law for their new home I will be purchasing myself one now I am impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to snag this TV on sale for around $500. The picture quality is great, slim profile & comes with mounting equipment. My only complaint is that the sound wuality isn’t the best. We are considering a sound bar to compensate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value in HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like a bright picture, you'll like this television. The resolution is great, and the wifi implementation is handy (we don't need the xbox controller for anything but games now).

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great tv at an understandable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. I had been looking for a 4k tv for a while now with good qualities that I could buy on a budget and this tv was a great choice. Admittedly though the sound isn't the best but a speaker or sound bar can fix that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony TV was stolen from our home - and it wasn't all that old. So we went back to Best Buy to get a replacement. The one we bought was just a couple inches larger, but has plenty apps, etc. like our old one. No learning curve at all.

    I would recommend this to a friend
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