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Customer Ratings & Reviews

Your price for this item is $321.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,467 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture, sound is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is pretty good but not top of the line. We didn't spend thousands of dollars for it so we knew what we were getting. The sound quality is not the best because the speaker is behind the TV screen so we had to purchase a sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 2nd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as sharp as expected but still has decent clarity and was on sale

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and Reasonable, it is last years model and best buy has the best deal currently on this television that my wife and I have been enjoying. GREAT SOUND AND BEAUTIFUL PICTURE.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Somewhat limited Smart TV interface built in but works fine for me with using another streaming device if needed. Very happy with overall quality and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my mom since she’s had the same TV For A VERY VERY long time and she loves it it has a Netflix button and YouTube button the picture quality is EXCELLENT! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has great volume picture color and clarity. My hubby was skeptical at first but after he checked it out a few days he decided it was a good decision to go with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great experience the best buy associates were very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this TV for my bed room its really nice and good looking

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic price for a 4k smart tv. I saw similar models and were almost double the price. It's not a super thin TV, nor is it the brightest, but for an average user it's a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Its awesome picture perfect just perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound would recommend in a heartbeat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but no aux connection for speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was delayed 4 times. It took forever to get it from UPS.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great Clarity at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very helpful and explained features of different TV's. it lead me to pick the Sony. I am very happy with it. it has a very clear image, and the price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and picture. The sound is superior to other brands and I did not need a sound bar. That’s not surprising being it’s a Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, found it as open box and saved me a couple hundred dollars. Really wanted a Sony, but other prices on other companies were sounding a little better (because I bought a ps4 day before), after looking at all of the options, kept coming back to this one. For a 50 inch it was a pretty good deal, then I found the open box! Amazing color, animated movies like Tin Tin look more real then an actual film! And the brights and blacks are great detail. The only thing I lost was sound quality, but that’s because I came from an old box big screen with a huge speaker, and no where to put any speakers in the new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First time Sony buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy the generic brands but this time I couldnt pass up a great deal. I bought the Sony sound bar with it and completely satisfied. Well worth buying upgraded quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this before Superbowl on sale. Was not the upper quality tv of the Sony line but for the price, still better than the other upper level name brands for the same price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for gaming. The picture is amazing. If using this TV to watch TV, a soundbar might be needed, but it works great without one for our Xbox One.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ist ok 4k tv i just dont like it no bluetooth kind a downside

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my 42 inch bravia (which was not 4K. I found this as open box, but have had no issues with it. I got an incredibly good deal, it performs great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Perfect for our small room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked around for a new TV that would work for our house. This TV was the right size for what we needed. It was a Sony and we like Sony and this TV has worked out great.

    I would recommend this to a friend