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Customer Ratings & Reviews

Your price for this item is $321.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,467 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a crystal clear picture and good sound. I have not used the 4k yet, so even without 4k it looks good. Always make sure your 4k TV has HDR that helps with the clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best brand for great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Sony TV. Decided to replace my last Sony with this 4K upgrade. Great picture, sound, built in apps, and durability. Their quality can’t be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is magnificent! I’ve had it for over a year now & have had no problems with it whatsoever. It works hand-in-hand with my PS4 & has great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I’ve had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first high quality tv and I don’t regret buying it, 4K picture is very clear and my ps4 looks great hooked, so far no problems have been noticed

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great hdtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my son as a present. color is amazing and hooked up playstation 4 which brought about very nice and colorful screens! would like to buy one now for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV has definitely exceeded my expectations. The picture quality is outstanding and is as good as a 55" competitors TV that cost quite a bit more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After speaking with a Best Buy associate about LED TVs I changed my watch list to Sony and LG. Great tv. We are basic watchers no gaming. Easy to set up. Beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very Good deal, very good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this tv for my parents, they are not interested in the smart side of the tv, but I found it discounted and for the price could not go wrong. Very Good deal on a very good tv. Very good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a tv for my bedroom and wanted a 4K. This tv was on sale and I felt it wa a great chance to get a Sony brand. I was not disappointed! Great picture! Great apps! U couldn’t ask for a better tv for my bedroom!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best tv ever!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Sony. Do yourself a favor sne buy this. I have this TV in my living room and I get so many compliments on the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price for quality you receive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for a basic steal for what the price was and the quality that you get from the 4KUHD and clarity is incredible a must buy and it's 50" you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible Picture and Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV picture and sound quality exceed my expectations. Easy set up, sturdy base, pictures is amazingly clear and vivid , colors true, and sound quality is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t set it up yet waiting till Christmas before I do

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    luv my SSONyyyyyy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greater clarity and detail, and it's internet-ready and has built-in Wi-Fi, so you can stream digital media on my Sony - 50 Classy - LED - 2160p - Smart - 4K Ultra HD TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mom loved it...... will shop again never a disappointment

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was another AWESOME TV I bought for an great price. This tv has great sound & picture. Any app you want with the push of a button. Easy set up. Just an awesome tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture quality. I still have another Sony (42in) after 12 years that continues to deliver great quality pictures and sound. Pleased with my Sony purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great, good quality I would recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I listened to friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avid Samsung buyer finally made the switch and SO glad I did!! Did a lot of research before buying to see if I should stick with another Samsung or try out the Sony. Also asked opinions from technology savvy friends who recommended Sony off the bat. Went to Best Buy stores and watched both TV’s from several angles. Color imaging is outstanding in bright or dark light settings. Beats every Samsung TV I’ve owned. Only downfall is sound quality is not as great. Definitely miss my “dynamic” feature on my Samsung but overall happy especially with the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Fantastic Picture, Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 4K and smart television, and I was skeptical of all the hype; however, Sony delivered with this phenomenal TV! I can't even believe the difference.

    I would recommend this to a friend