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Customer Ratings & Reviews

Your price for this item is $321.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,467 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned all HD equipment, it was nice to finally complete the whole setup with this TV. The picture truly is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 4 out of 5 stars

    great Sony with very reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sony tv with clear resolution screen access to you tube&netflix movies&some news the only negative no access to internet. sometimes I use Apple TV will help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good; Hoping Sony's Rep Holds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newly setup this nice Sony and no problems so far. Haven't used it much, so can't speak to ease of use of menus that others have complained about. Color out of the box looks fine, haven't seen a need to tweak it yet. Sound seems fine, so I don't expect to need a sound bar. The base is too flimsy for this nice TV; Sony should beef it up a bit. Price at Best Buy was much lower than Amazon's.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really awesome tv for the price. Got this for a coworker and he’s in love so I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Lamont

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv for a guess bedroom, and we are extremely pleased with the picture quality and sound. This tv is very easy to set up. You get a lot of bang for your buck with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this Sony 50 inch smart television for use in my home. The television was easy to install. The sound is good and much improved when used with the Sony a/v receiver I bought. The television has a dedicated controller button for Netflix and You Tube which makes them easy to.access.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice pic and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this TV to my friends and extended family members. It’s a beautiful picture and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv to replace our family room TV and I just love it. The picture is crystal clear. Very easy to set up. Menu options are easy to use. Not too expensive like some of the others with the same features. I would recommend this Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great entry-level 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for an Xbox one x and I am really impressed with the picture. Great price for a 4K TV!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4k at a GREAT Price!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am and will forever be a Sony lover when it comes to televisions. My only issue, I can hardly afford their latest and greatest creations. I came across the X690E Series at my local Best Buy during some sales event that I cannot remember and it just so happened that I was in need of an upgrade. The 50" Class was just what I was looking for. Just the right size for my bedroom and a great price. The 4K quality is amazing and I have always admired the rich and beautiful colors of Sony TV's. I did not dock any point for this but I do wish that Sony had more built in apps to their smart tv's. This one in particular came with Netflix (which is on EVERY TV these days), Pandora, and Vudu. There are some others that I have never heard of but that is pretty much it. Sony, please address this so that I can enjoy my next Sony even more.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality an deal with this TV, wish the back worked with standard mount but nothing I can't overcome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havnt had it long enough to really say how great everything works but the picture is unbelievably clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony 4k tv the picture quality is outstanding I have been raving about it since I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but Samsung has a great features . That triggers me to buy is the name because it will last long

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my bed room, good color and picture. Doesn’t seem to upscale but it is a less expensive tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size tv for my small living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were happy with our purchase of this Sony 4 k ultra HD smart Tv perfect size for my small living room .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a sony 50 in tv and soundbar ....................... love it great deal for the price also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture was a vast improvement from my old Sharp. Wall mounting was made easy as well. Love my Sony !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and just what we were looking for. The salesman at Best Buy from Sony was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a 4K TV & I found this gem on sale for Black Friday. Great picture quality!!!!!

    I would recommend this to a friend