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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,239 reviews
  • Rated 5 out of 5 stars

    Super clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my homework, read reviews and comparisons and this is the right 4K HDR Ultra HD!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi readyrh,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 4 out of 5 stars

    Great TV but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up could have been a little easier with more detailed instructions. My only complaint is when it is showing something that is really dark. Sometimes the screen flickers between very black and dark gray.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SONY 55" 4D TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WELL AT FIRST I WAS SKEPTICAL ABOUT CHANGING BRANDS, I'M AN LG GUY. BUT NOW THAT I'VE HAD THIS SET IT RANKS RIGHT THERE WITH ANY TV I:VE EVER HAD!!!! KUDOS TO SALES PERSON FOR CONVINCING ME ABOUT THIS SET!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Highly recommend. It's got all the bells and whistles you need before you spend $2,000 more for all the stuff 99% of people never need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv,quality picture. Only draw back is HTCT150 will not work properly with ARC. TV won't recognize soundboard as connected. Have to manually turn on soundboard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fozilla,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey

  • Rated 5 out of 5 stars

    Great Deal for a Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a steal for the quality of TV it is. I have not purchased a TV in a long time and I had to do some homework on this one before we chose the right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic television! The visual quality is amazing! Sound quality is acceptable! I will definitely purchase same brand but larger!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung tv was going bad had lines up and down the picture. researched and ddecided that sony was the tv we wanted. so far it had proved to be a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, I don't like the remote sensors for controlling the cable box. It doesn't always work and I have to unplug the USB then plug it back in to turn channels. It's horrible! But the TV overall is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PUTT, We're sorry to hear this. To isolate the issue, you may refer to the link below for troubleshooting steps:
      https://us.en.kb.sony.com/app/answers/detail/a_id/45302/p/61659,95543,96008,96058/c/65,66/kw/ir%20blaster%20
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Been with sony for 14 yrs, all appliances sony, and never was i let down. As for Best Buy, great service, costumer care, and quality products. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with great specs and had it for 5 years. Just started having issues with the panel. Getting another Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use. Great Picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales man I spoke to was very knowledgeable and helpful. I was luck enough to find him. I love my TV and I esp love the price and the quick service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dawnpopovic, Its good to know that you appreciate the service of Sony Support Team. Thank you for the positive feedback.-Jay sony_US

  • Rated 4 out of 5 stars

    Size, color, and clarity are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with a Sony was for the front room, liked it so much that we also purchased a Sony for the bedroom. Installation was wonderful, though they ran about (1) hours past the scheduled delivery window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with both the TV and Best Buy. Bought just before Black Friday. Sales guy gave me all the BF discounts and I didn't have to leave the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV and the price was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my television purchase. The salesperson is the reason I purchased this model, he was very knowledgeable and patient with me during my visit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture an features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are very accurate. Very robust smart TV features. Plenty of inputs. 4K and HDR content look excellent. Only downside is that black has more of a dark gray tone and some flashlighting in the corners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4k tv. Great for gaming and general use. Oh and screen mirroring from the phone is so easy to do. You wonder what your watching before this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Major software issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently the droid OS causes this tv to freeze constantly. The image is great, but with the constant freezing and price of TV, I have not been very happy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a couple of weeks researching the TV that I went on to purchase. It seems that Best Buy provided the information and comparisons of TV s this size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent resolution and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a television that would fit the space in my nook and that would deliver high quality resolution. I trust the Sony brand. This was a no brainer.

    I would recommend this to a friend
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