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Customer Ratings & Reviews

Your price for this item is $409.99
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Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, prefect size. Great picture, voice command on the remote makes it easy to search YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This tv is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted a smaller 48in. TV. Went to Best Buy on the hunt fully researched with what I wanted. I didn't expect to fall in love with something else. This was only 199 dollars more expensive then the 48in. Sony I went to buy. I looked at this one on the wall and decided to go back home and do more homework. Looked at a few other models, kept coming back to this. Went back to Best Buy and bought this one. No regrets, it's great. Gaming it top notch as well as 4k streaming movies. I have nothing bad to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and did for 11 months then stopped. No picture, even after a hard reset. I contacted Best Buy but they would not help, so I had to call Sony directly and go through a 2 month process to get a tech to come out and look at it, then wait another month for a warranty replacement to be delivered and installed. In the end Sony warrantied the replacement for 2 years. That was the only good thing that came out of the situation. If this had not happened I'd have given it a 5 star rating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Vizio which only last a few years, we decided to purchase this Sony, it was more money, but the picture quality is fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    55 Class (54.6 Diag.) - 2160p - Smart - 4K Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is very easy to put together for one person and for the price I think its great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned! Upgraded from a Mitsubishi dlp tv and the picture on this TV is 100 times better especially with the ps4 pro

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, deep colors and clear picture. Since it's an android based tv, it allows me to cast 4K movies directly to it with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is a good size. The picture is clear and the integrated TV guide listing is a nice feature. The voice remote is convenient. It would be nice if there was a better web browser app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Charliechew! Thank you for sharing this information with us, we appreciate the feedback and will be using it to improve our future product design.~Jeannette sony_US

  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been researching a new TV for quite a while and after seeing in the store I was almost dead set on the Samsung quantum dot display tv. But just couldn't bear the thought of paying nearly $1800 for a TV. Then I saw the ad for the Sony 850 D 4K display HDR 10 Pretty much the same specs as the quantum dot display for Samsung. And the android TV is awesome able to install Kodi without having to buy a streaming stick The 4K resolution produces spectacular picture I would highly recommend this TV to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly in our entertainment center. It's big enough to see clearly across a 17' great room. We're so glad we purchased this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great and the picture is so real you think you are part of the scene. I may buy a second one for another room. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than the best picture I've ever had from a tv. Even better is that it was $200 cheaper when I went to pick it up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems out of several Samsung models and eventually settled on this Sony. It has a good overall picture. The only problem is this tv doesn't look stunning in completely dark rooms

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for Everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replace a 46" TV I bought 8 years ago. The picture is awesome and the connectivity of the Smart TV is smoothless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Almost too real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV was so real it took a couple a weeks to get used to... now I enjoy watching my shows even more. Good job Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    It's a good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the low end of of a big screen tv. Sony makes great tv but this one I was a little disappointed with ratio in sports but the colors are good I would go with the one higher up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony TV after a long string of Samsung products. I love Samsung...but this Sony 8 series was just a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great monitor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the only TV's that I've found that works well as both a great TV for movies AND fast paced video games on my computer!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K Ultra picture is unbelievably realistic! Its like looking through an enhanced window. This is the best tv decision I've ever made.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great tv picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the tv, our first 4k. The installers were very knowledgeable and friendly.

    I would recommend this to a friend
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