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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and 4K resolution as top features. Many appreciate the color accuracy and find the smart features to be well-implemented, while some experienced issues with the remote control's button layout and the TV stand's stability. A few users mentioned software updates causing problems. Other aspects, such as upscaling and refresh rate, received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,608 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All items functioning as designed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All items fuctioning as designed. Items were easy to setup. Great pic & colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Quality for 1st Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this Smart TV is unbelievable. The price for the TV and the payment plan couldn't be beat. I would recommend Best Buy to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and install. The picture quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Bravia tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv , but did not come with bolts for stand . Had to go to hardware store a couple of times. Great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been a breeze to operate from the beginning. It will automatically update and let us know when it is ready.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    a little wonky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great but my problem is sometimes the remote control is a bit unresponsive. Or the area where the remote and the tv make a connection are very small.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture,easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wa delivered and setup, it is very easy to operate, picture is marvelous. We are very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed this television since buying it. It has a much better picture than our previous flat screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the tv and the quality is good as well. Plus smart tv you can do anything like streaming from iPhone or laptop it's very easy not like in the old day.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Directv just started broadcasting 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to wait and see if the 4Kis as good as they say. Like the TV . It's lighter and inputs are easier to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality TV. The television is very clear and sleek. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out looking for 65 inch. looked at super HD and HD. the picture difference couldn't justify the price difference so went with HD and 55 inch. very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a great upgrade. Has lots of perks we haven't even tried yet.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been shopping around for a while looking for a 4k TV and this one really met all my needs at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV. Remote control is atrocious.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound, decent menu system. Button layout on remote control is horrendous, flimsy construction, poor electrical contacts in battery compartment causes frequent failure of controller to function. Remote has no light either.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Continues to Surprise me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when I thought I could not get a better Sony TV. This TV by far has a supreme picture and is worth the buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. The refresh rate is quality so sports/games/movies with lots going on come in really clear. The picture quality is very good, especially how everything automatically upgrades to the highest available definition. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went ahead and got a 4K now and it's got a great picture. The installers were quick and explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great 4K Ultra HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to venture into the 4K world without spending a fortune, knowing that technology advances faster than our purchases. This was a great intro into 4K. Sony has always been our first choice, and this was no exception. We have had the tv for a few months now, and are very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More than I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally happy with the tv, despite spending $200 more than we planned on spending walking in. We were looking for some sale items advertised on the website. Most were sold out by the time we got there. We were discouraged from getting one of the last ones that fell within our budget because of some sort of flaw with the 4g engine (or something like that). We were then pointed toward a tv that was $100 more than we were going to spend and we decided that we would go that way. As we were checking out, one of the salesmen at the counter noticed my hockey fan hat and asked if I was buying this tv. "Yes, why?". He then told be that the update rate was only 60Hz and I had specifically told my sales guy that I needed 120Hz minimum for sports and games. We were then pointed to the next tv up the line...$100 more. I made the purchase despite feeling a bit off-put and duped. Got it home, hooked it up and turned it on. Felt less off-put. Great product, just wish the sales staff was more educated on what they sold and listened better to what I want.

    I would recommend this to a friend
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