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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1608 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and 4K resolution as top features. Many appreciate the color accuracy and find the smart features to be well-implemented, while some experienced issues with the remote control's button layout and the TV stand's stability. A few users mentioned software updates causing problems. Other aspects, such as upscaling and refresh rate, received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,608 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv open box for my bonus room. It looks and works great. Excellent product for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a smaller Bravia with this 55" and am pleased with my choice, except that after connecting to a cable box, I can not use my headphones that allow me to hear the tv while others are listening at a lower volume. I have asked several people at Best Buy and online but no one seems to have a solution for this audio output problem.. I was able to use the headphones with my previous SONY Bravia TV and am disappointed with this. Otherwise, the TV is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV! Best for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many smart features and are easy to use. The picture is incredible and cannot be beat for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. 4K is the perfect picture. Great lighting. Can see the picture no matter where you are in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Meets all expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent and it works great with the Xbox & Playstations. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy watching my new sony 55in .great picture and sound sony tv have the best picture and features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the picture quality of this television. This is my first smart tv, and it is spoiling me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this tv. Unfortunately taking advantage of the ultra hd is limited to Netflix and a few direct tv channels! Easy to set up and great to watch

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv had great color and sound. I loved it and would consider buying another one for a different room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Right Sixe TV For A Small To Med Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture Quality is crystal clear! Vastly improved over 1080P . People now do not appear as being antimated.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When HD tvs first came out the picture was truly amazing, now that feeling has been replicated yet again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bravo,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound, make sure to do the online updates during installation before watching the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know what I was missing, love this tv. On screen apps are easy to manipulate. Nice picture & sound.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    excellent tv. very happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased two 4k TV's to replace our prior HD ones. Both TV's are excellent and we are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony is no doubt the best picture of any of my TV. I have a plasma and it doesn't even compare.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No issues. Beautiful picture. Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set the stand and tv up by myself with no issues. Just took a few minutes. The picture is fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Willy, I'm so glad to hear that this unit meet your expectation. Thank you for choosing Sony! Dave sony_US

  • Rated 5 out of 5 stars

    Great Picture and Functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV in January 2016 for a townhouse living room. Debated on the 65", but decided the 55" would be large enough and the price was right. Excellent picture quality. I like the home page function for the apps such as Netflix, Youtube, Amazon, etc. I have it connected via LAN and the connection speed is great. Speakers are also surprisingly good. I purchased a sound bar, but only use it half the time due to the good speaker quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV! And my son loves it even more since it is great for gaming. The picture is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, it has everything you need and easy to navigate through all the channels. Beautiful picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and value. Good size and easy to make adjustments.

    I would recommend this to a friend
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