Customer Ratings & Reviews
See more imagesSony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
- Model:
- K55XR50
- SKU:
- 12316903
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Great TV
PhilBro Posted
Great TV had a little problem with the sound not matching the picture and paid Best Buy Geek squad to deliver and set up the TV. Called them to fix the problem but couldn’t get them to come out for a week. It took me a couple of days to figure it out and it works great. Love the TV but not real happy with Geek Squad. However I have to say that in the past they have taken good care of me.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for your feedback, PhilBro!
We are so glad to hear that you love your K-55XR50 television and that after solving the issue, it is working great! Delivering that excellent performance is our primary goal.
We are sorry to hear about the delay and frustration you experienced with the audio/video synchronization issue and the wait time for Geek Squad service. While the Geek Squad is a third-party service, we want all of our customers to have a seamless setup experience. We appreciate you mentioning that you were able to figure out the solution yourself, and we are happy to know that they have taken good care of you in the past.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team <img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sony - worth the price!
FeleciaF Posted
Never spent this much on a tv, so worth it! Black Friday price discount helped though. Color, clarity and sound are amazing. Set up was super easy. The multitude of options to adjust the sound, brightness and color made customizing to our preferences perfect.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi FeleciaF,
Thanks for sharing your review!
It is fantastic to know that your new K-55XR50 was worth the investment. We’re so glad you were able to grab a great deal and that the setup was a breeze for you. It’s wonderful that the picture and sound quality are hitting the mark.
We appreciate you choosing Sony!
Best regards,
Estefany
We appreciate you choosing Sony!
Best regards,
Estefany <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great TV
JonE Posted
55" class Bravia UHD smart Google TV. Great TV and our salesperson was so helpful. He showed us all the TV's and explained the differences to us.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi JonE,
We are excited to hear that your new 55-inch display has made such a positive impression! We strive to make our smart TV interface as seamless as possible, and it’s fantastic to know that this model is delivering the high-quality entertainment experience you deserve.
Thank you for choosing Sony and for the fantastic feedback!
Regards,
Dominick <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Sony - 55" Class BRAVIA 5 Mini LED 4K UHD
Jaymurf Posted
Love the TV so far with a few comments to reduce the rating a bit. Setting up all the features was a little more complicated than I thought it would be, maybe it's just me. The thing that stumped me for a bit was the setup to run both internal and external speakers at the same time. Once I got the settings right it works just fine. Another comment is that there is some glare on the screen from external light, I had to turn the tv a little bit to reduce the glare. Overall, I'm happy with this purchase and the TV after I got it set up the way I wanted it.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi Jaymurf,
We're happy you love your 55" BRAVIA 5 Mini LED TV, but apologize for the complicated initial setup, especially getting the internal and external speakers to play simultaneously. We also acknowledge your note on the screen glare from external light, which you successfully managed by adjusting the TV's position. We're glad you got it set up the way you wanted!
Thanks for choosing Sony.
Best regards, Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great TV with ease of operation & amazing picture
Cindy Posted
This TV is easy to operate and the picture quality is amazing.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hello Cindy,
Thank you for choosing Sony!
It brings us great joy to hear that your K55XR50 TV is easy to operate and delivers amazing picture quality. Knowing that our product enhances your viewing experience means a great deal to us. Thank you for sharing your positive feedback!
Best regards,
-Fred <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Excellent Purchase experience, Quality TV
BCChaz Posted
Excellent TV. Controls work great, easy setup. Best Buy sales team was easy to deal with.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hello BCChaz,
Thank you for choosing Sony!
It makes us really happy to hear that you're enjoying your K55XR50 TV. We're glad the setup was easy and that you find the controls great to use. It's also fantastic to hear you had a positive experience with the Best Buy team. We appreciate you taking the time to share your feedback!
Best regards,
-Fred <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Overall satisfied.
AllisonM Posted
Previously purchased next size down price wise. Not happy with that picture so I asked if I could return it. I had 30 days so I returned it and got the next size up pricewise. I had no problem. I love the new TV. However, when I went to the store to pick up the new one, it took me 30 minutes to find someone to help me there was no one there. I’m elderly and I kept going back to the desk telling them there’s no one there. Finally, somebody did appear other than that. The transaction went well.
No, I would not recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for taking the time to share your detailed feedback regarding your experience, AllisonM.
We are truly delighted to hear that after the exchange, you love your new K-55XR50 television! We are so pleased that you were able to take advantage of the 30-day return policy to get the model that delivers the picture quality you were looking for, and we appreciate that the overall transaction went well.
However, we are very sorry to hear about the significant delay and frustration you experienced while trying to get assistance to pick up your new TV. Having to wait 30 minutes, especially after repeatedly asking for help, is unacceptable, and we apologize that the retail partner did not provide the seamless, attentive service you deserve, particularly as an elderly customer.
Your satisfaction with the entire experience is important to us, and we appreciate you bringing this store service issue to our attention. We will pass this valuable feedback along to ensure our retail partners maintain the high level of customer care we expect.
Thank you again for choosing Sony, and we hope you enjoy the stunning picture quality of your new TV!
Best regards, Gus, Sony Social Media Team <img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sony 55' Bravia 5 review
IndranilDas Posted
This is an excellent TV with nice clear picture and sound. The picture quality is also excellent. Definitely recommend this.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hello IndranilDas!
Thank you for sending in your review and letting us know how much you enjoy your TV.
It is fantastic to know that you are pleased with the K-55XR50! Hearing that you find the picture and sound quality excellent makes us very happy.
This model is built to deliver clarity, using our advanced 4K Processor X1 to upscale everything you watch and features like Acoustic Multi-Audio to ensure the sound matches the stunning visuals.
Thanks for choosing Sony!
Best regards,
Estefany <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Salesman
TerriE Posted
The TV is fine but the salesman was pushy about reapplying for my credit card; which I haven't used in years. I informed him several times I was paying cash. I realize salesmen have to inform customers of all available opportunities but when I said I was not interested I didn't like that he kept on..He's only doing his job but i was annoyed
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
- Rated 5 out of 5 stars
Great DEAL!
BestySonytheRock Posted
I love my new Sony Bravia TV, the quality, clarity and picture is a winner in our home, I previously had a Sony Bravia that lasted over 10 years, Whether watching football or movies, we all agree that this purchase and price is worth it. Purchased on sale to. Thanks Best Buy!
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi BestySonytheRock,
It's fantastic to hear that your new 55" BRAVIA 5 Mini LED TV is a winner and that the quality, clarity, and picture are exceeding your expectations! We are thrilled to welcome you back to the Sony family after your previous model lasted over ten years—that kind of longevity is what we aim for. Enjoy all the action, whether it's football or movies!
Thanks for choosing Sony.
Best regards, Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sony Bravia 5 - Mini LED 55 Inch TV
KurtisL Posted
The TV has been excellent. There was a young lady who assisted me while I was debating on which TV to buy. I didn’t get her name, but big thanks to her! She saw me, asked if I needed help, answered my questions and showed me the TVs that matched my want. Then processed my checkout. I really appreciated that level of serice. Please find her and give her the recognition deserved. Thank you.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi KurtisL,
We are so happy to hear that you are having an excellent experience with your new BRAVIA 5! We truly appreciate your kind words regarding the service you received, and we will certainly share your feedback with the store management so the team member can be recognized for her outstanding assistance.
Thanks for choosing Sony.
Best regards,
Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Fantastic picture and incredible smart tv features
MichelleD Posted
Best TV we've ever but. The price was unbeatable. Fantastic picture! smart tv capabilities are unbeatable. We'll be buying another Sony from Best buy. Definitely will not buy another brand ever again.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi MichelleD,
That is wonderful to hear! We are honored to be your go-to brand for home entertainment, and we’re thrilled that the BRAVIA 5’s Mini LED picture quality and smart features have made such a lasting impression.
Thanks for choosing Sony.
Best regards,
Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Bravia Mini LED
Bone Posted
Just purchased the Sony 55" Bravia 5 mini LED 4k UHD for day trading and it works excellent. Great chart and candle stick images and fast refresh rate. 5 - Stars. Also great for TV and Movies.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi Bone,
We are really happy to hear that the BRAVIA 5 is proving to be such an excellent tool for your day trading setup as well as your home entertainment. With the precision of our XR Backlight Master Drive™ controlling the Mini LED zones, it is fantastic to know you are getting the sharp clarity needed for detailed charts and candlesticks. Furthermore, the 120Hz native refresh rate ensures that data movements and fast-paced movie scenes alike remain incredibly smooth and responsive.
Thank you for making Sony part of your viewing experience!
Regards,
Dominick <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sony 55" Bravia 5 Mini LED 4K UHD Smart TV
MichaeloS Posted
The TV is super with a fantastic picture!! The best part of the experience was Patrick and Jack from the Geek Squad!! They were super in installing and explaining how to use the Apple TV for my remote. Everything works as they said and I truly was impressed with the professionalism of these two.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for the fantastic review, MichaeloS!
We are so pleased to hear that you love your new K-55XR50 television and are enjoying its fantastic picture! It's incredibly rewarding to know that the visual quality of our screens continues to impress.
We also deeply appreciate you sharing your positive experience with the Geek Squad installation team. We are thrilled to hear that their professionalism and clear explanations on setting up your Apple TV remote made your entire experience so seamless. It’s important to us that our customers feel supported, and we’re glad their service met that high bar.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team <img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sleek performer
TheShoe Posted
Sleek, slim line look fits perfectly in the room it was mounted in. Beautiful color and screen performance at a competitive price made this a great purchase.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hello TheShoe,
Thank you for choosing Sony!
We’re honored to hear that the sleek and slim design of your K55XR50 TV integrates seamlessly into your room. It is gratifying to know that the color accuracy and screen performance have contributed positively to your viewing experience. Your feedback is invaluable as we strive to provide products that combine style and quality at a competitive price.
Best regards,
-Fred <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sony Bravia
PattiT Posted
The picture and sound are great! I will buy Sony the next time I need another TV.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi PattiT,
We’re thrilled to hear that you’re enjoying the great picture and sound quality of your BRAVIA 5! We appreciate your loyalty and look forward to being your choice for your next TV as well. Thanks for choosing Sony.
Best regards, Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Perfect 55" TV
DuffMan Posted
This TV is amazing. Picture looks gorgeous with SD,4k,PS5,sports, everything you can throw at it. Vibrant and accurate colors,user friendly interface,sound is great,soundbar would make it better of course.A++
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for sharing your review, DuffMan!
We are ecstatic to hear that you find the K-55XR50 to be an amazing TV and that the picture "looks gorgeous" across every type of content—from standard definition (SD) all the way up to 4K, PS5, and sports!
Your praise for the "Vibrant and accurate colors," user-friendly interface, and great sound quality is incredibly rewarding. We are delighted that the XR50 is delivering an A++ experience for all your viewing needs.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team <img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sony Bravia continues to impress!
Maggie Posted
We have had several Sony Bravias over the years and they are excellent TVs. This one lives up to that reputation and we are glad we chose two newer smart TVs to replace our older ones.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for the fantastic review, Maggie!
We are absolutely thrilled to hear that you have been a loyal Sony customer over the years! Your trust in our brand means the world to us.
It's wonderful to know that your new K-55XR50 lives up to the excellent reputation you expect from a BRAVIA TV and that you are pleased with your decision to upgrade to two of our newer smart models.
Thank you again for your continued loyalty to Sony!
Best regards, Gus, Sony Social Media Team <img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great Sony Brava 5 experience
CliffordS Posted
This Sony 55" MiniLED Brava 5 was a open box special. Very helpful associate took out of box for full inspection, really helped make my decision. As for Sony Brava 5..well amazing. Easy setup w google TV.
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hello CliffordS,
Thank you for choosing Sony!
We're elated to hear that the helpful associate and thorough inspection made your decision easier. It’s wonderful to know you’re enjoying the K55XR50 TV and the seamless setup with Google TV. Your kind words motivate us to continue providing great products and service.
Best regards,
-Fred <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Great picture
LawrenceC Posted
Good picture quality. TV does stick out a bit when put on the wall and sound quality sucks a little
I would recommend this to a friendThis review is from Sony - 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi LawrenceC,
Thank you for your review! We're very glad to hear that you're happy with the Sony - BRAVIA 5's good picture quality.
We understand your concerns about the TV sticking out when mounted and the initial sound quality. We will share your comments regarding the physical design to our product team, and we can definitely help with the audio. The TV has a wide range of audio customization options designed to let you adjust the sound to your personal preference and environment, which can make a big difference.
To make the most of your TV's audio, we recommend exploring some settings. You can find a complete guide on how to adjust them and more here:
https://www.sony.com/electronics/support/articles/00302857?utm_source=glean
Thank you for choosing Sony!
Regards,
Dominick <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />