Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,562 reviews
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Great TV!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have this in our family room. Great colors and size!
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Clear picture, easy to set up. Great TV for the price
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome pictures bright and brilliant and great price
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
4k SONY TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Crispy clear screen very nice image and easy to use.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Fabulous TV for all~
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great color, bright, sharp picture. Easy to set up.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great tv glad I bought it the picture is awesome can’t comment on the speakers since I’ve got it running through a receiver but the only thing I don’t like about it is the lag of response that the remote has other than that it’s a great buy
I would recommend this to a friend
Pros mentioned:
Color
Cons mentioned:
Glare
Rated 5 out of 5 stars
Good color and works well in our bright room
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We like everything about our new Sony TV. The color is excellent and the glare is not bad. I mention that because this TV sits opposite a wall of windows. We couldn't find a matte finish screen like our old one, but this model was recommended for brightly lit rooms. We are happy!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
More than satisfied
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I went to Best Buy for Black Friday and the sales representative helped me find the right flat screen TV. this was a big improvement over my 24" tube TV that I purchased from Best Buy in 2004. What sold me was the 2 year no interest financing offer and the TV was professionally installed by the Geek Squad.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Glare
Rated 5 out of 5 stars
Great price for what you get
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased with this TV. The picture quality is excellent. Minimal glare (it is in a room with windows). I thought the price was reasonable. Would recommend the TV to others.
I would recommend this to a friend
Pros mentioned:
Hdr, Picture quality
Rated 4 out of 5 stars
Great TV for the money.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
this first Gen HDR TV has a great picture but requires a 1080p or 4K signal to really shine.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Remember when TV went from analog to high definition?
4K is that much better than HD alone....it looks like you are seeing it as if you were there as opposed to watching it on the screen.
I would recommend this to a friend
Pros mentioned:
Color, Ease of use, Smart tv
Rated 5 out of 5 stars
Great TV for everyone.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love my new TV. The colors are so vivid. With it being a smart TV it's so easy to use. Everything is self explanatory for even the not so tech savvy person. Definitely a thumbs up.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent mid priced 55” 4K smart tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from a 13 y.o. 40” Sony XBR1. Regular cable programming and Netflix have noticeably improved. I have yet to view any 4K programming as I have had it for only a week. Speakers on the XBR55800E are at the bottom of the tv frame so I purchased a Sony 2.1 sound bar which enhances the sound.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Bluetooth
Rated 3 out of 5 stars
Beautiful image, Lacking Bluetooth
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The XBR55X800E specs say it has Bluetooth, so I purchased a couple of Bluetooth headsets to enjoy clear dialog when needed. Upon testing, verifying with Sony and spending time with the Sony rep at my local Best Buy, the Bluetooth does not pair with anything. According to Sony, it can only transmit to a MOUSE. Perhaps the TV can receive Bluetooth, but I just was not expecting an $800. monitor. You need to purchase an external transmitter in order to use Bluetooth anything with this TV. To get around this shortcoming, I took advantage of a Directv Now offer that includes a free Apple TV (4K) receiver (which can broadcast digital sound to multiple devices and has a mirroring option compatible with my iPad). While I wait for the Apple TV I am not able to watch DirectTV Now on this TV because the app is not available on the Google Play Store. I was able to download the DirectTV Now app to a TCL ROKU tv and use it right away. Can’t blame Sony for this, but it pours some salt on the wound...
I have decided to keep this TV since I am extremely pleased with the sound and image, but find it hard to believe this model is lacking the Bluetooth functionality that should be standard for the price. By the way, the 43” version of this TV (XBR43X800E) recognized every Bluetooth device around it at the store! Makes me think this was a glitch and not done by design.
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great picture for the money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our first smart 4K tv and we also got rid of cable at the same time so there are mixed reviews on the picture. Sometimes it's great...and other times, well, it's not. I've used a combination of the tv apps, Fire TV, and HD antennae and all seem to vary greatly, depending on the day, show we're watching, app, etc. Set-up was a breeze though and it seems to be one of the better quality tv's under 1K.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Picture perfect in home.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I realize that tec advancements have made inroads to better our lives and that is most apparent in Sony TVs. A beautiful and large screen is like a theater in one's own home. Almost intuitive in set up and showing in grand style for the clearest presentation I've seen in any TV to this day.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 4 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV is easy to set up, the image display was great and the controls are very easy.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 3 out of 5 stars
Ok but no PIP
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When was picture in picture invented? Like 20-30 years ago right? Well if you want to watch two footballs games at once using this feature, forget it. You can’t put two channels in PIP from the same cable source, only an app can be put in this feature, which makes no sense. Picture is good but remote isn’t great either.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Ravensr4real, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Picture, Easy to Use, Fair Sound
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased with quality of the picture and the viewing angle is better that I expected based on the specifications. Setup was not a problem for me since I am comfortable with the android OS and fairly comfortable with technology. For the sale price, I believe it is a good buy.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 4 out of 5 stars
Excellent TV with vibrant colors and contrast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a awesome 4K HDR TV for the money. Crisp picture and very easy to setup.