Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,562 reviews
Rated 5 out of 5 stars
Great TV under $1K
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our smaller Sony TV actually had a better refresh rate, and a full array led panel.... The caveat being it waa 13" smaller, 1080P and came at the exact same price 2 years prior. Overall the refresh and panel lighting differences are negated by the size, resolution and processing power upgrades.
I would recommend this to a friend
Rated 4 out of 5 stars
This 4K TV has a great picture
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This reviewer received promo considerations or sweepstakes entry for writing a review.
All in all this is a smart looking, well playing TV. Sometimes we have an occasional problem. The lips and voices get out of sync. I don't know if it has anything to do with the Sony sound bar we purchased with the TV or not. To me it seems to happen when going back to cable after using a smart tv function, especially if I've used the FF or RR buttons. My daughter has the exact same TV, but no sound bar and hers doesn't do it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good for price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a last minute purchase read reviews watched the tv in the store. Good picture and sound.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good Price for Picture
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and the picture has been perfect ever since. Works well with all other components.
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 4 out of 5 stars
Good 4k tv
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sony tv for the price , only downside is the sony remote could be designed better
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Excellent picture quality for price.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture quality! Tech dummy friendly! Get a sound bar. That is my only complaint.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice picture and good features. Great TV if you’re not looking to spend a lot of $$
I would recommend this to a friend
Rated 4 out of 5 stars
TV is too smart for me.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Like any new electronic device, the first 2 weeks are infuriating. Once I play with it enough I feel certain I'm going to love it. I was able to set up and install the TV. I asked Best Buy for a tutorial about the "smart" functions and was told for $100.00 I would get about a half hour of personal tech support. That's a great profit margin on their end. I guess I'll have to trial and error my $800.00 TV on my own.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
good yv for the money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV for my parents. The picture and the features were very good for the money.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
two nice 55" tv's
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
after getting set up with both tv's, i've enjoyed picture quality improvement.
I would recommend this to a friend
Rated 5 out of 5 stars
Great tv for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I previously owned a 49” hd tv and wanted to move into a 4K tv, so I did my research and decided to go with this Sony 55” 4K tv and I had my doubts at first cause I wasn’t seen the difference, but once I found some true 4K content I quickly saw the difference and knew I made the right choice with this tv
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great picture, poor interface
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the picture quality, but the interface needs work. Also the response to the remote lags.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good picture for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is sharp and clear. I like the feature to help set up using Google
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Oh yes!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Will love this TV for gaming. It's the perfect size for the new basement man cave
I would recommend this to a friend
Rated 4 out of 5 stars
Good but expected better considering the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall I'm fine with this product, was told it was a step up from Samsumg, similar model. It has a Bluetooth capability which is difficult to connect to, this was the main reason why I purchased it. I ended up purchasing an optical cable to connect to the speakers/system I have which is Bluethooth capable. In addition, you need to have Mirror Cast to screen anything on, which worked fine with my previous Samsumg.
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Very nice TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have 2 of theses, I have had no problems,picture is great. It is a very nice TV.
I would recommend this to a friend
Rated 5 out of 5 stars
Great tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was one of my first smart tv and it was an open box. It being an open box I thought this tv wasn’t going to be a great tv. And since it was an open box and a floor tv model we got it for such a great deal. Not only was the price amazing but the tv itself wa super super awesome!!
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 2 out of 5 stars
Beautiful TV, but buy the extended warranty
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought a brand new Sony Bravia TV 1+1/2 years ago. But the amount of time the tv has been used is more line 8 months, since the home is used for only 6 months per year. Yesterday it started to continually turn itself on and off for hours. The only way we could turn is off was to reach behind the mounted TV and unplug it, which is not easy nor safe! Contacted Sony for advise and they simply said "out of warranty, read our helpful solutions...bye." The solutions they listed did not work or apply.
So buy their extended warranty because Sony has joined the ranks of companies that build their product so that is lasts 1 year and not much more.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hello, Pete!
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks!
~Zac
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Love picture fill entire screen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pleased with clarity
Replaced a 46 inch and this tv takes up less space
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello, Ajnkm!
We are happy to know that the unit meets your expectation. We value your feedback and thank you for choosing Sony!
~Zac
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good picture
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would recommend this to my family and friends. Good picture and sound