Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,562 reviews
Rated 5 out of 5 stars
Better than expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My initial response to a Sony was not a positive one however after having a television for several months I must admit it is much better than I thought it would be I would recommend it to anybody looking for a 4K TV at the medium level
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good Picture, Love the sound, Sony is always awesome.
I would recommend this to a friend
Rated 4 out of 5 stars
Great Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product at a great price. Easy to assemble. .
I would recommend this to a friend
Rated 5 out of 5 stars
super tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our new Sony 4k television has been a fabulous hit with the whole family!! We viewed various televisions at Best Buy before deciding on this one. Multiple sales persons assisted my Wife & me & were all very helpful; not pushy at all.
I would recommend this to a friend
Rated 5 out of 5 stars
Exceptional Picture Quality with Anti-Glare Screen
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have owned 3 Sony televisions since the mid-nineties. Each had the best picture for their time period and none have ever had a problem of any kind. Replacements made to attain larger screen or new technology, HD for example.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Really like the tv.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Adequate connection possibilities and nice picture.
I would recommend this to a friend
Rated 5 out of 5 stars
Great picture.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We wanted this tv mainly for the refresh rate. Watching sports and action films will be much more realistic without the pixelation. The remote is good also because we now just push a single button for Netflix or Amazon.
I would recommend this to a friend
Rated 5 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is bright, clear and the refresh rate keeps the action in focus. It was a huge upgrade to my 10 year old Toshiba LED 1080P TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Pretty nice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
No problems so far. Seems to be working just fine.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Nice tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got it at a great price. Would be a bit expensive at its regular cost. Doesn’t compare to my OLED, but half the price. Smart functions are about average. Not the speediest, but nice to have onboard functions of Google.
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Just got this TV today, so may update more, but it's been fantastic. Setup was easy and on screen prompts led you step by step. Clarity on the TV has been great. Will only get better once Comcast upgrades to 4k output.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Jeff, This unit is one of the best TV series of Sony. It has a lot of features and functionality. Thank you for choosing Sony.-Jay
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Great picture, but...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV had great picture quality, but input lag was lacking for playing fps on my xbox. It also didn’t play nice with my bose receiver. For sone reason it wouldn’t turn off, the tv keptturning back on when my receiver was connected through ARC. My controller would turn off the TV and receiver, and in a few seconds everything would turn back on, I exchanged it gor a samsung and no longer have this problem and input lag is so much better.
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Spend the extra or the same and get far better.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We watch a lot of movies and the black levels on this TV were terrible. The picture quality was decent at times, but just too outdated for 2019. The TV also tilts back on the stand (as per Sony's design) which annoyed and concerned me. I returned it and went with a Vizio P-series and for only $150 more! And wow, what a difference. I highly recommend the Vizio P-Series TV; super dark and inky blacks and very rich colors. Beats the Sony in every aspect. Bottom line, don't waste your money on this Sony TV.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great so far
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have only had the TV a few days, so far so good. Wanted me to sign in to use the enhanced voice features through Google, which I used my phone to set up, and it wouldn't use the same Google account. Not sure why. Have always had great luck with Sony products, hope it continues.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent result...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely happy to have it & enjoying it with my little baby. We both love it. Thanks best buy team. I really appreciate their help & support, especially customer dealing...Excellent-Wish Bless you all
I would recommend this to a friend
Rated 5 out of 5 stars
Works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I already had the 75' so I wanted another one to put in my bedroom. I love the fact that it is an android T.V. you can download all your favorite apps, the remote is voice operated.
Great Purchase
I would recommend this to a friend
Rated 5 out of 5 stars
Great tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After reviewing tv after tv my family and I finally decided on the Sony 55”. It has all the functions most high end TVs have and I’m still learning new things as I go. It’s a great tv for the price.
I would recommend this to a friend
Rated 5 out of 5 stars
Like TV would recomend
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product bought as a gift for our son . This smart TV has been a great addition and was highly recommended for the awesome picture resolution which is important when he plays his XBox game .
I would recommend this to a friend
Rated 5 out of 5 stars
Great image
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently bought a Tv Sony and I am extremely happy with the product and the excellent service that I received at Best Buy. They highly recommend me to buy the sound system is well and I am so happy.
I would recommend this to a friend
Rated 3 out of 5 stars
Sony is lacking
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture is so so. Disappointed by the quality that Sony has now.