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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,562 reviews
  • Rated 5 out of 5 stars

    Excellent TV . We're very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV does everything ! We're so Amazed with it . We've had many different TV s in the past but this Sony TV is so far above the others !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We are so glad that you are very happy and you were amazed by your new Sony Bravia TV. We appreciate your positive feedback. Thank you for choosing Sony! -Vincent sony_US

  • Rated 5 out of 5 stars

    Great value - love this TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an upgrade for an eleven year old Panasonic 42” Plasma TV. Simple to set up. Great performance. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV!!! You can speak into the controller and it will search it on YouTube. Lots of add on apps. Just a all around great Tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanPancho, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv as an open box. It broke after 1 month. Sony replaced it for me, and has been great ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy on a Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy on last year’s model...sales associate recommendation based on faster processor than current 2019 model!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great TV just like the sales people said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at different brands and this tv was highly rated. The sharpness and detail is the best of the three other 4K sets we own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 40 inch Sony Bravia several years ago and upgraded recently to a 55 inch Sony Bravia. Very pleased with the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture. Store very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy mounted new TV for us plus and older TV we had. They did a great job. No mess left and wore shoe covers to protect carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Wonderful resolution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous flat screen was 14 years old so this new Sony is a big improvement. The set up was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 55”

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Sony TV we buy. Were skeptical because we had only but Samsung. But we’re very happy with our purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television. Great definition and just the right size to read subtitles and fine print from 20 feet away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice TV with great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very pleased with my Sony. My only issue is with mirror image streaming from my IPhone 7+ everyone else can connect but me :( Other than that I am pleased with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to work for Sony Corporation, so I am prejudice. There Quality is excellent and 95% of our electronics are Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Direct TV technicians could not sync the remotes with my VISIO TV, now with my new SONY, I was able to sync them myself!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV with the added features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because of Sony being a trusted brand. Also, needed the center stand to set correctly on TV stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome hdr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is far superior in its class than sumsung or any other brand. Worth every penny'. The remote voice command is right on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a major upgrade from my old TV. The only thing that it is missing is going up to the next model to get fully backlit. The motion is great during sports like football. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent less than expected and I am very pleased with it. Got a Sony because we have liked their products in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good experience first time financing for a TV and got everything els I wanted and more with very awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Sony for its quality and reputation. It also connects well with other Sony electronics that I have.

    I would recommend this to a friend
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