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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,562 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant colors. Does great job upscaling 1080P. Haven’t had any problems watching sports. Love Netflix in 4K built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally bought this to play our ps4 on and works fantastic. The graphics are phenomenal and there is no lag. Love this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes one of that the on the market and it comes with full functioning Android platform which makes it even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best TV I’ve ever purchased. The quality of the screen is fantastic and works with Alexa so well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been very happy with our TV. We mounted it on the wall and enjoy it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doug answered all my questions and set me up with exactly what I wanted, will go to him for my future best buy needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Sony television of this sort and since I was so impressed, I decided to purchase a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with t.v.. Even purchased it as an open box buy. Pay attention to the labels but good deals can be found.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has switched me over from the samsung family to the sony family. Great tv with great smart technology...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small screen crack but works great. Wonderful picture, sound. Love I can have my Netflix and pandora and other apps on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the money. Had mind set on another tv until spoke to sales staff. Happy went with this one .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Certainly a good choice for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure miss plasma. It was better than this 4k. The next question asks if I would recommend this to a friend, my answer is maybe, but that is not a choice so I will say yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, have had some minor issues but called Sony direct and they helped right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going back in forth deciding which would be the best purchase for me and I'm so glad that I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for you buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony 55-Inch 4K Ultra HD TV, and it has been a game-changer for my home entertainment setup. Here’s my detailed experience with the product: What I Liked: 1. Picture Quality The clarity and color accuracy are outstanding! Sony’s X1 processor really makes a difference in enhancing the brightness, contrast, and sharpness. Watching nature documentaries feels like looking out of a window, and 4K movies truly pop with incredible detail. 2. Motion Handling As a big sports fan, I was particularly impressed with how smooth the motion is. There’s no blur during fast-paced action, thanks to the MotionFlow XR technology. It’s a major improvement over my previous TV. 3. Sound Quality I was surprised by how good the built-in speakers sound. The TV features Dolby Atmos, which creates an immersive audio experience. While I still plan to invest in a soundbar, the current setup works great for everyday use. 4. Smart Features The Google TV interface is intuitive and easy to navigate. I love having all my streaming services in one place, and the voice-controlled remote makes searching for content so much easier. 5. Design The sleek, minimalist design fits perfectly in my living room. The slim bezels make the screen look even bigger, and the stand is sturdy without being bulky. What I Didn’t Like: 1. Remote Design While functional, the remote feels a bit outdated compared to other premium TVs. I’d love a more modern, backlit design for easier use in the dark. 2. Price Sony TVs are on the pricier side, and this one was no exception. However, the quality justifies the cost if you’re looking for a premium experience. Final Thoughts: This TV has exceeded my expectations in every way that matters—picture quality, sound, and smart features. While it’s a bit of an investment, it’s worth every penny if you’re serious about upgrading your entertainment system. I highly recommend the Sony 55-Inch 4K Ultra HD TV for anyone looking for a top-tier viewing experience! Rating: ⭐⭐⭐⭐⭐ (4.8/5)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new TV great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of the Best Buy team refine the model smart TV. Installation done by the geeks Squad was excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV except for the input functionality. It does not work automatically. May be the unit needs a software update.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very Bad Channel Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the larger size and picture. However, as many in the Sony Community have stated, tuning in every aspect is bad. Cannot surf channels, Jump [last channel] does not work, when turned back on, does not always go to channel last viewed. Sony wants to blame everything except the internal programming that controls those features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price dropped right after I bought, but other than that no complaints. Does not work with Dolby Vision HDR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent resolution. I have it on my bedroom. It is connected to my Wi-Fi with great results.

    I would recommend this to a friend
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