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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,562 reviews
  • Rated 5 out of 5 stars

    Good t v for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is good for the price . Sinking the mouths with sound bar aren’t sometimes together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best step up in size and clarity!! I can’t believe how fuzzy our 40” HD TV was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been great for streaming and has lasted me years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first 55"4k t.v. couldn't be any happier with it.had a great experience with the sales rep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a similar version of this tv and am totally satisfied with the one I previously had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with this purchase and with Best Buy in general. The two never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Sony Tvs for many years. This one is just as good as all the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the most part. Android TV is occasionally a little buggy but otherwise I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV! Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 55" TV is just amazing! Been watching on it everyday since the first day we got it! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony puts out one of the best TV's ever. Would never consider another brand. Trust Sony products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung fan but this Sony was priced right and am a Sony fan when priced right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sales person was most helpful and pleasant.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some difficulty in getting all of the help that felt I should have after installation, everything worked out ok and all is well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Sony product for sure! Sony is an excellent brand and happy with our product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used sony tv for last ten years and very happy with their performance. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to adjust the contrast and sharpness a bit to get to the picture I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp picture TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curved picture screen gives the feel of 3-D Works great with the sound bar I bought last year.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    great tv for movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for movies in a lit room. tv has bad black level in a dark room

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good tv's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy did a good job delivering the tv's and the product works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended the TV by a rep at Best Buy and I couldn't be happier. It is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Plenty of built in apps to meet anyone's steaming needs.

    I would recommend this to a friend
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