Customer Ratings & Reviews
- Model:
- XBR55X800E
- SKU:
- 5748208
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.
This summary was generated by AI based on customer reviews.
TV not compatible with my Cable Service provider.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After I tried for several hours to get connected to regular TV channels, I gave up. A cable service tech made his best efforts for about 1.5 hours with no luck. I made calls to SONY customer service for help, without any success. My next resort to getting some help was a trip back to Best Buy to talk with a GEEK tech. He simply told me that my Cable Service is not recognized by SONY equipment. So arrangements were made to return my SONY and exchange for a SAMSUNG.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Askfirstbeforebuying, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at socialsupport@am.sony.com and include all information such as model/serial no, address, phone number, and reference number.
Thank you. -Jay
Good television for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the remote had a more accurate with the TV when setting up the smart features. The TV did not easily recognize characters requiring several attempts.
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that netflix etc.... is already loaded on the tv. Synced by itself to my cable box.
I would recommend this to a friendSony is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television but returned it because it was too big. I’m sorry I did.
I would recommend this to a friendVery nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had a few days but works great. Picture started out a little fuzzy. We are not sure if it was TV or something to do with cable.
I would recommend this to a friendGreat TV, but priced a little high.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV, is nice and works well, but the price was much more than a similar LG tv and the picture was not as good. I think I would rather have had an LG.
I would recommend this to a friendRE: Week 7- Initial Post
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV!!! Beautiful color display, couldn't be happier with my purchase!
I would recommend this to a friendGreat
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful addition to my bedroom. Looks good above my fireplace
I would recommend this to a friendGreat tv with lots of options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old tv went out so we immediately went online to research new ones. Best deal at Best Buy
I would recommend this to a friendsony tv is excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would be happy this product is excellent I will tell my friends to buy at best buy!!
I would recommend this to a friendA mid value TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything with this TV is good except for the black level. The video is just not dark enough, even with Brightness set all the way to 0.
No, I would not recommend this to a friendGreat TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an awesome deal for a Sony TV. Quality is great and working really well.
I would recommend this to a friendGood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has many applications very useful . I watch tv just streaming using sling tv appl .
I would recommend this to a friendGreat size, nice pucture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony tv does not get wireless Directtv Now. Very inconvenient. I would not have bought. I actually may return it when I have time.
No, I would not recommend this to a friendPerfect for my father.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my dad, glad I didn't spent too much more on features he didn't need.
I would recommend this to a friendOverall great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is almost perfect, only area it is lacking in is volume. You would think for a tv of this price the internal speakers would be better.
I would recommend this to a friendLove the picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a consultation and love the recommendation for our purchase. The service was great!!!
I would recommend this to a friendGreat Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new Sony TV. We had tried another brand and was disappointed.
I would recommend this to a friendGreat Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally upgraded to a 4K TV and didn't want to break the bank. Couldn't be more pleased!
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This SONY tv is the best that I have ever owned. Picture clarity is outstanding.
I would recommend this to a friend