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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,562 reviews
  • Rated 3 out of 5 stars

    Good but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read some reviews before buying and didn't really think much of what I read and bought anyway. One thing I saw often was that the blacks blur and go gray at times and you can see the lights from the side of the screen. All of this is true and it sucks for the money spent. There is also some blurring at times which is contrary to their claims of 120 refresh rate. Overall still an upgrade from my previous tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveDave, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s good tv, fair price; good screen resolution;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall 4k tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is living up to my expectations! Happy wife, Happy life!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great TV... I enjoy mine every day and it’s a sure winner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good experience --- owned only 1 month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User manuals missing or purposely not included. The Quick Start Guide got everything up and going but ….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my pre ordered Xbox one x. So far I'm happy with the android software. Able to play my movies via Kodi app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and husband love this tv, I don't really have an opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great TV. I can now enjoy watching more series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support from Best Buy for installation and product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using these for digital signage,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are proving to work well. They are bright and essay to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase other brands before, but we always go back with Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. found it as an open box item. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, now I have to replace my other TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps works perfectly. Sony TV meets expectations. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great for sports with great processor that is always fast for streaming and casting from devices to TV.

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the TV. The stand didnt support the TV. The TV leaned backwards.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this TV and so do my family and guest when they come over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and was priced right. Couldn't go wrong with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The quality is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this tv to anyone who is looking for a great tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful large screen.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen color and resolution. However, very annoying smart TV set up makes for bad user experience.

    I would recommend this to a friend
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