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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,562 reviews
  • Rated 4 out of 5 stars

    Great TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many different selections to chose from and I enjoyed both tvs I purchased from there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV does not have hulu built in. You will need a roku express too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all around TV with clear vibrant picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have other Sony TV’s happy with product and would recommend this tv for any family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always delivered quality products and fulfilled the commitment to be spot on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV. But difficult to get working.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. But difficult to get to work with my old Sony audio system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few issues that I'm still working with but hope I can resolve them .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a confusion and non delivery the 2nd delivery and set up people were great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchase, Sony recommends installing latest updates. This causes the sound to make loud snapping and popping noises when I F/F and R/W DVR or when I change channels. Spend hours on phone with tech support, no help. Finally, an update comes down and only partially fixes problem. So it was an update that breaks the sound and a new update only partially fixes it. Think Sony tech support is any help? NOT!!!! Turns out other Sony models are experiencing this same problem. If you don't believe me, Google Sony clicking and popping sound when changing channels. This has been ongoing for a while across many models. You've been warned, stay away from Sony Bravia TV's

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the picture it's super clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase enjoying it every time I turn it on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for seniors unless you have children or grandchildren near by

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, thin, light, big... If you're needing a good size, this is it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for video games love the resolution and the settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it mainly for xbox one x play. Games look great on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I would recommend it to friends and family/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice colors, easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, lots of features, the voice command works like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reaolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like but have a problem when wanna conect youtube sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television had an awesome picture. But after 8 months it developed 2 small lines that ran across the bottom portion of the screen. Cost more to fix than repair. Bought the warranty so it was covered, exchanged tv.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not up to my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the remote controller. I do not like a "Google TV"

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sale rep very knowledgeable..bought 2 tv with her insigh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv has been great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv had been great so far, too soon to know if 5 stars are warranted

    I would recommend this to a friend
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