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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good TV for a senior citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is just what I needed. Remote easy to use, picture quality good and screen sized just right for my viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Sony TV for about 20 years and this one is the best of all. Great picture and perfect size for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to Best Buy to purchase a new TV for a guest bedroom, but instead, we walked away with a Sony Bravia 4k TV and sound bar for our great room. The color and clarity of the picture is outstanding and it is very user friendly. So glad we upgraded our main TV and moved the old one into the guest bedroom!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a replacement for an 8 year old 50" plasma. I am amazed with the picture from this TV. It lives up to everything I've expected from Sony. There's no problem with viewing angles, and it was a snap to set up. I use it with an Apple TV 4K, and I am very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    N

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable. I have not use this enough to know if it will do everything I expected. I’m sure I will be happy with it. Your salesperson was very helpful. Thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase of a TV I have ever made! Wonderful picture, awesome features; a must-have!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony 4K Ultra HD TV is wonderful. The picture quality is awesome and the sound is veryclear and terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great has an amazing picture and it has almost everything that a high price tv has but for less

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, even on regular cable. Clear and sharp. No adjustments needed. Excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are excellent, It was a little hard to get used to all the features but well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Everything as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, the clarity and the vivid colors. Have not as yet seen true 14K but planning to add Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a 10 year old plasma so the picture is way better. I would definitely recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Amazing picture...easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k uhd w/hdr for $799. Can't go wrong... Get the Sony 2.1 ht ct290 sound bar if want better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television gave me the connections I needed. Great picture. Still getting used to all the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    great picture good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a good picture without glare in both sunny and dark rooms and is one of the major reasons I chose Sony. With help from friends I was able to bring the Flat screen home and have it set up to watch in a couple hours. I am not a techie and with a little coaching from them I learned to navigate the TV remote, Also they helped me subscribe to Netflix and it all functions well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the TV. Perfect size s for great picture. Associate was very knowledgeable abs helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good color and picture. First time with a tv larger than 32” and now I am hooked on larger TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying our new tv. Picture is great and overall seems to be a good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mid range 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Sony did not disappoint. Beautiful screen, and easy to use. Best Buy Sales rep was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV. Very easy to setup. Programming the TV very simple and straightforward. Great picture.

    I would recommend this to a friend