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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High Quality HDTV w/hdr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to go bigger (60"), but the Best Buy associate convinced me, that for my budget ($800-900), I would not find a better quailty picture than with this model. I have the Directv HD package, and upgraded from a standard Toshiba HDTV, and the difference is astounding...! You know how perfect they look in the store? Well, I was shocked to see the same picture quality at home - it's simply stunning. And to boot: it's an Android version, so I control it with my phone, and can do anything on my phone, using the tv screen for my view. Setup was fast, easy and effortless. A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful visual, horrible software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: The picture is beautiful, just what I'd expect from a Sony product. PS4 looks amazing in HDR. Con: The MAIN flaw: the response time from remote to TV is frustrating. I don't know if it's the TV itself of a software bug Sony could fix in the future but it's annoying. Bottomline: great for the picture, but would definitlely recommend a better model if you've got the $$$

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. We really enjoy. Picture has great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pretty picture. blew my grandfather-in-law's mind.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant color easy to use and a really great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever bought, and I have bought several.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Best TV I have ever seen or owned. It works perfectly and is easy to navigate. I am so happy I finally own a Sony. A great price made it even better,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this TV. Well worth the price for a 4K TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and it was not an overly expensive TV to buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the TV! The picture is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Very easily to setup. Good warranty. This is the second Sony I’ve purchased. It’s always my first choice. Second is Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features !! From internet to picture. I love it

    I would recommend this to a friend
  • Cons mentioned:
    Glare

    Rated 4 out of 5 stars

    Great colors and contrast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional tv although has a slight glare in lots of light. This is definitely a great tv for a basement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The TV works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful. I would buy this TV again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the Netflix in 4K. Picture is good. Nice size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAt tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television, great picture and quality for 4k

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony Bravia 12 years ago, and I've never had a problem with it, so I didn't hesitate purchasing this brand again. My only hesitation was in purchasing a "smart TV" because I wasn't sure I was sufficiently tech savvy. However, I had the TV delivered, and once the TV was connected to my Internet service, I found it very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT COLOR - 4K BUY BUY BUY!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, crisp picture with additional sound outputs.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Would recommend it. Smart tv for great price. Wish had apps like amazon and Hulu.

    I would recommend this to a friend