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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,562 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    color and sound just great! I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great TV and was very easy to install. It has replaced my 42" Plasma, and the screen is unbelievably crisp. I would def recommend this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture love the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and sound. Would recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    sony , need I say more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pict. Very pleased with the color and clarity and the amount of pixels for the price. Loved the fact that we have 24 months to pay for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv provides a good picture quality at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First smart tv. Clear picture. Wish we would have went bigger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deltan5, Thank you for sharing this feedback. We are glad that you appreciate the picture display of this TV. You can check the other products of Sony from this link. https://www.sony.com/electronics/tv/t/televisions
      Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exactly what we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. Setup was easy and the included stand keeps the TV pretty steady. Overall, we are really happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, excellent sound. Easy to set up with great Aps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Lookin’ good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my aging insignia. Looks a lot better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new TV, ours decided after 5 years to die! So off to Best Buy for the Best Deals where they cornered the market on fabulous TV’s at the best prices. Humberto answered all our questions and helped us finalize between 2 contenders.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan and this TV replaced my old Sony which is still working great but I needed a smart TV and did not hesitate to purchase Sony again. Great picture, easy to set up and adjust. Good contrast and resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality - a bit pricey but still had a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great form factor and amazing picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about is except the operating system. Doesn’t hold a candle to the Samsung smart tv OS. It is nowhere near as seamless or easy to use. The picture quality and small bezel are great though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4K TV is exactly what I was looking for. The quality of the picture, as well as the simple to use menu make it the perfect purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture but difficult to hook to cable and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my new tv purchase & love all the stuff that it has available! The screen shows beautifully in color & sharpness! I love that I finally have it connected to the wall with my wall kit, which was a breeze to hang up!

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for my video games no doubt it's a 4k tv with hdr

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and sound for the price. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    greaat tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this tv within 30 minutes and was home. Delivered and set up by Geeks. It has a wonderful picture, clear, bright and sharp, and I don't need the amazon fire-stick anymore. Sound is great without a sound bar. Only con I have found: remote doesn't feel sturdy like my dish remote, it feels rather cheap for this quality tv. I would buy this tv again. My salesman was awesome and patient with my questions and comparing the models.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 3 out of 5 stars

    typical sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the picture is very good, the HDR and 4K are incredible. The refresh rate is also exceptional. But like most Sony products I have bought, this one also has compatability issues with other items. It will not recognize my top of the line Bluetooth speakers, ( They aren't Sony!) My new Apple 4kTV has issues with the HDR component and isn't compatible. I should have learned my lesson long ago, but kept hoping Sony would move into the 21st century. If you have all Sony products, I would highly recommend this TV. If you have a variety of electronics to attach to your TV, I would recommend looking somewhere else.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi khun, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US