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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,562 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice clear set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear and the set is easy to use. The screen is a little smaller than I had in mind but is excellent for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Working like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this for 1 year and it is a great TV. Easy to set up and add extra feature to. Really clear picture with sharp images!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony TV for guest Rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so here is the truth about Sony TVs. Do you want a great TV that you can have for years? Then buy yourself a Sony. There like the Toyota’s of TVs. Yes, you will pay more but it pays for themselves. Great picture as always and if the factory speakers don’t work for you buy a sound bar. All flat screens suffer from some sort of audible clarity. The android OS can use some work but that’s not their fault. It’s just the nature of all android devices. This is a purchase you won’t regret.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is everything we wanted in a TV. Picture is clear and sharp. Beautiful colors. Extremely happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    picture size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture always has black bars on top and bottom or on the sides.. the screen size makes the people look short and wide or on normal screen it has bars on all 4 sides..it has a good picture .. you have to have something special to use the HDMI / ARC for a sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to learn all the functions, wish the manual was a little better. Only problem so far is that when I plug in my hearing device to the headphone jack it cuts the speakers. Have not found a setting to override that yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality for the price. Excellent value. The smart features are a must have and avoids the use of extra peripherals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has such a clear picture and is easy to use. I love how it works with all my Samsung products that I currently own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality expected of Sony and works in space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy, their ability to listen to my needs and select the appropriate Sony product for my needs was Excellent. As my AV Equipment and Accessories are Sony everything works on all remotes. That’s a plus, plus

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Like Watching Live TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is so clear & vibrant one can see the wrinkles in a persons skin. Color is so true to life, it's like watching in person.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. I love all the function of this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    GREAT PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great picture! The colors are crystal clear and you can’t beat the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, difficult installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase delivered without owners manual made installation unnecessarily hard. Even with downloaded manual not straightforward but ultimately possible for amateur installer. Final result worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Fabulous tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful tv- perfect size for family room or a more formal room that offers a clear and bright picture and great definition.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great resolution and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Remote control could be better. Difficult to find the most common obvious keys like PAUSE, PLAY, etc... in low lighted rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV! It’s a great upgrade to a previous Sony model we got over 5 years ago. Also, a great price for a quality product!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Remote is easy to use and compatible with other Sony products. Easy setup and all the preloaded apps are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4.5 Stars, the TV itself is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a long time since I bought Sony; I'll never buy another brand again. The picture on this is outstanding. My only complaint is the remote, it has terrible lag. I read reviews so I was aware, but it is as bad as everyone says.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first smart TV and I do not regret it in the slightest. I love the built in apps and it's absolutely incredible picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerry, We're glad that the TV's performance suits your needs. Continue supporting SONY. ~Ralph sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV to replace our last TV that broke. It’s color are so vivid and I love the smart features on this TV!

    I would recommend this to a friend