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Customer Ratings & Reviews

Your price for this item is $159.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,562 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic. Great picture. Easy setup. The remote make navigation very easy. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this television has a better picture quality than my other sony bravia smart tv and a lot more app's also

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for me.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Sony Google TV for over 8 years and don't have any issues so it was only fitting to add this TV to my home theater. Great product, Excellent Rich Picture,Great Sound if you decide not to turn on your home theater. Unlimited uses with Apps.This TV is an Android TV ,so basically your Cell phone on Steroids.You will Enjoy looking at Movies and regular programs .Thank you Sony for another Solid enjoyable product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an excellent picture and was very easy to set up. It also comes with all of the streaming features built in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Markum, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. Regards, ^Ron sony_US

  • Pros mentioned:
    Hdr
    Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Clear and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Xbox one s for the HDR took a little tinkering to get it started .... Confusing HDMI slots for HDR 4K

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for living room

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been watching this TV for 2 years now with no issues no regrets!! It's a great main TV in our living room. We like the picture quality of course but I personally like how Sony pays attention to details like the design of the stand, feeling of buttons on the remote, etc... You need to pay a little extra money for Sony but worth every penny. (Actually, we just paid off with 24 month interest free financing by Best Buy credit card!!)

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, excellent features easy to use, beautiful picture quality, hdr colors look so realistic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had zero issues with this tv. Easy set up, looks great streaming anything on my Apple TV. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is amazing! Tv is easy to use and responds quickly to a button push. Very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great Streaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv and am very satisfied with the advice from the tech, smart tv navigation and picture!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, stand a little flimsy. Easy to get started, no product manual with TV, online info not easy to follow.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, good to know that you are happy with your purchase. Thank you for choosing Sony! Regards, ^Ron sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love the picture on this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very proud of my television the picture on screen is beautiful, colors are very vibrant tv has great sound also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony TVs. It's picture is great, and you can't beat Android TV. Easy to use and download tons of apps!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Setup: get it to setup in 20 minutes No problems to connect to Apple TV and Roku. Picture quality is excellent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zeon, We are glad that it's performance meets your standards and needs. Thank you for choosing SONY! ~Ralph sony_US

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Awsome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new tv. Great picture cuality, great sound. Smart tv is also great couldnt ask for a better tv

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went to Best Buy and listened to the sales rep. He was spot on. Great color, great price, superior to the LG set I had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very satisfied with the Sony TV. Quality picture and was easy to set up. Would recommend to anyone wanting a new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, user friendly, and has the option for added accessories for the hard of hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect size for a medium size room. Sony has the smart thing down! Lots of great choices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to use, great definition, good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, TV sound is better than expected but the Sony sound bar is needed. Picture is great.

    I would recommend this to a friend