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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,562 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love love love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat the brilliant colors of this tv! The quality of this Sony TV is unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and the picture and sound is great, for the money this is the best tv I have ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Sony 4K TV is Marvelous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4 K TV is super clear and bight which has HDR meaning you can see details on the dark portion.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Sony products and I was not disappointed. Great picture, great color and wonderful sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Nice tv. Poor bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and seems to be good overall. I was told that it had Bluetooth but upon trying to connect my Bose Bluetooth headphones I could not get them to pair up. Upon trying to find out why they would not pair up I discovered that Sony Bluetooth is NOT compatible with all other types of Bluetooth. Very disappointed with Sony about this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fred, We regret to hear that your device's performance failed to meet your needs. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for a great price. Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture quality. Light weight and thin. It is a fantastic purchase for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Very Happy with this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not extremely tech-savvy, but I do know I love this TV! Beautiful picture and great SmartTV features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great color and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surpassed my expectations, what a fabulous tv. Great color, easy to use and connect other devises to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. The picture quality is awesome, and having Netflix on the remote is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Solid TV for this price point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up, the picture is excellent and the sound quality is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to follow instructions on how to use the tv and very clear and vivid color on every program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great smart tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv! Easy to use & does not give off a lot of heat! Picture quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Sony 55X800E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set was excellent but failed after two years. It was covered by a Geek Squad extended warranty. Response to the failure was very slow. We were without a TV for 4 weeks until they decided to offer a replacement but only gave us credit at current value which was far less than what we paid for the set. We have had good service from Sony products in the past so we decided to try them again.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great size and a very good price Its a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great. Easy to control and switch back and forth to streaming and cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great overall TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR. This is an excellent TV. Happy with picture and sound quality. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors, clear picture, and the sound is good. No need for sound bar. Nice TV for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally picked up the Samsung 8000 but just couldn't get over the lag and I am a Samsung fan boy lol. So was alot for me to return. Picked this up and LOVE it. The colors are ridiculous, especially watching 4k. 1 star off for the edge lit panel. Blacks aren't truly black. I can forgive it. The android platform works great. Easy set up as I have a galaxy phone...Overall great TV! Not a $1500 TV, so have realistic expectations. They exceeded mine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great tv clearest and best depth pictures ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture - easy to use Geek squad installers were wonderful! Outstanding customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to set up easy to operate plenty of plugins available over all fantastic tv love it

    I would recommend this to a friend
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