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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good just not excellent image.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was attempting to purchase a tv with the clarity my son has on a Samsung tv. It looked pretty good in the store but it does not compare. His tv is so sharp it looks 3d. It looks like you could cut it it is so clear. Amazing. Couldn't get husband to help me to get it returned so guess we are keeping it Don't get me wrong it is a good image, just not supreme as the one my son has that he got for $600 on a black friday weekend purchase in 2012 or 2013. Dissapointed as I thought with all they hype of uhd 4k I would get it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture and the right size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I decided to buy a new and bigger television as we were moving into a new home. We were deciding between the less expensive 49 inch model but decided to go with the 55 inch and we were glad we did. It’s the right size for our living room with a very nice picture. The geek squad installed it and took his time explaining the features. That itself was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony LED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture and purchased on sale. Easy setup and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and clarity. Sharp picture from outdoor antenna and streaming TV. Bought a different 55” brand previously but was not happy with the picture quality. Went back to Best Buy and upgraded to Sony. They exchanged it for me without a hassle and I only paid the difference. Good business decision on their part as I would definitely buy from them again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy clear picture. Great color. Sony hands down better picture than Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good , but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is very good, but one reason I bought it was for the voice control. I was quite disappointed that it doesn't do what I thought it would. It does not interface with Amazon prime so you can't use it to find programs there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, good picture, and easy to set up. Great tv to hang on a wall

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my sony tv, it has a great picture and the color is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is awesome, very ease of use and looks and sounds excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with very little glare even in our bright living room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, picture quality is amazing and really easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Lives up to its billing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV, would buy again, great picture, ease of use is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Great picture and sound. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great all round TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV recently,It is worth every penny.Watching movies on this TV is a whole new experience in terms of color,depth and clarity.You pick up on the smallest things when looking at Movies for example a spec of grass amidst a scene with dirt.Also being an Android device you can pretty much do anything you do on your phone when it comes to streaming and much more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is crystal clear and very easy to use. I recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality picture and good sound quality love the smart features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I can't congratulate myself enough for buying this TV, looks cool, sounds not bad and the image is just great whether I use it for my videogames, my BD or whatever I plug in, upscale makes things look real good. Only complain is that sometimes it loses network connectivity and you have to set it up again but it is a minor nuisance compared to how good the OS is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GreatTV we are loving it, the only thing that would be great is if it had a mini keyboard to makes things easier .. internet access having to type through a on screen keyboard going up and down it’s out of time already...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good look and great picture. Easy to learn and use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 900 series in the same size in my movie room so there was no question to get this for the living room. Even though it's not the 900 series it still gives great depth and color especially on 4k visuals. Replaced a defective Hisense 4k tv when this dropped in price.

    I would recommend this to a friend
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