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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Under $1,000.00

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at Best Buy convinced me to spend a little more than I had planned for this specific Sony TV. So glad that he did. The picture is so much better/sharper than my Samsung and Vizio. Worth a little extra without going for the really expensive TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sharp picture easy to ise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to the Internet and stream video Picture great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Better than being at the movie theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first HD TV. The color and picture quality is magnificent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony !!! Once again, the Geek Squad out did themselves with their professionalism and their installation. And Great Price !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome picture and sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Awesome picture and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy setup. Lots of functions and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Smart TV for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is easy to use, nice sound, wonderful picture, very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very clean picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is so clear and it is easy to select the channels

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture! Only nuisance is having 3 controls- One handset for cable tv One handset for the Sony tv One handset for the sound bar And I wish the tv handset had a button that defaulted to Hulu It has a Netflix button- makes that easy to use- But it’s a bind having to go through all the menus to find Huly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Easy to program. Installed neatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of the constant "uploads" needing to be done every time I turn the tv on, but love the tv. Can't go wrong with SONY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed new television. They were great! Hauled away a big 27 year old consoled tv. Highly recommend the geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV has wonderful color and is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Great picture and very easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being in our 80's, we really could have used some more instructions as to the operation on this Smart TV. We are spo technically handicapped, no more do you just use a remote to turn the TV On and Off.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any Samsung or Vizio. I would spend the extra money. Great apps, picture and sound. My last Samsung trouble connecting to internet, vizio broke within less than 2 years of purchase and consistently had issues with vizio connectivity. Definitely love the picture and the apps. The only complaint, no sleep button on remote!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Great picture! Easy to use. Glad I bought this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv it comes with everything imaginable. Full web browser, Android tv, voice recognition remote! I love, love, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, easy to use, love the HD! Great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my fiancé because he plays video games and this is supposed to be good quality for that! He says it looks amazing and has a ton a detail from his games, I love how user friendly it is and easy it is to find whatever you’re looking for on the main menu. I have no complaints about it and I’ve had it for 6 months now

    I would recommend this to a friend
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