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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,562 reviews
  • Rated 5 out of 5 stars

    Incredible Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost and value this tv is perfect. I did get it during Black Friday so I’m not sure the price will go back ip

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 of these for my loft and I have to say, I am happy with the purchase. I also picked up a surround sound system for the one in the living room because I was told the internal speakers were weak. However, the one in my bedroom and office have no additional speakers and they work great for the smaller room sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great picture quality! Price was reasonable too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture Quality for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was more than a little surprised how good the picture quality is on this display. I contemplated purchasing a more expensive (newer technology unit) but for budgetary reasons decided to "settle" for the lesser priced model. But after getting it home and installed I am really pleased with the outcome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing, the size is great. I was nervous in the beginning about spending so much for a TV when my old one was fine. I put my old one in my bedroom and was surprised by how blurry it looked compared to this TV. I think this a great buy and for how long tvs last for me I figured might as well get a good one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and has an Android OS built into it so you can install Android apps directly to it. Overall a great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung 55", but after 3+ months the screen broke. Samsung does not warrante for cracked screen, so my guarantee was canceled. Sony, same size. $100.00 cheaper. Picture not as crisp, but screen will not break so easily. Product is much lighter in weight. Picture is beautiful. Especially 4K on streaming video.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this model for a number of reasons. First off the picture is spectacular and the 4K content looks flawless. Second it has Alexa built in so integration to my smart home set up was easy. Finally I wanted to go with a brand that has stood the test of tome and Sony is definitely among the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Fantastic Color. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. It took us a long time to upgrade to a smart TV but we found what we wanted and would not go back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had bought a different brand of TV and it had sound glitches. When we returned it to the store we wanted a different brand and the representative showed us the Sony TV and it was Superior to what we had before and we have been pleased with the picture and sound quality. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is vivid. Easy to setup. App interface is easy to use and offers all major services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture and quick to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the TV home my wife wanting it set up quickly. Only took about 30 min from the time I opened the box and mounted it to the wall. The picture was bright and sharp and clearly better then the TV it replaced. I'm truly happy with this TV and will buy another when we finish remodeling the outside guest room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best television purchase I have ever made, and my second Sony Bravia. A sound bar will be recommended, but you can change the dynamics in the television itself. The picture is absolutely breathtaking. It was a bit more than I had originally intended to spend, but the quality does warrant it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice TV but wasn’t blown away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv over the Samsung QLED 6F 49 inch because it was the same price at the time, even though I liked the picture quality better on the Samsung, the Bravia was 6 inches bigger. I figured if I calibrated the Bravia at home, it would look almost or just as good as the QLED. It looked good but still a lil washed out, the black levels didn’t look too strong as well, like dark black grayish. Another concern was the input lag I felt playing online with ps4 and Xbox one X. That was ultimately a deal breaker. After having the Bravia for 2 days, I took it back and exchanged it for a Samsung QLED 6F 55 in, which IMO blew me away with better colors, 120hz (which the Bravia was only 60hz) and no input lag AT ALL! If you’re going to get a Bravia, get the X900E or higher for better performance, if you want amazing popping saturated colors and you game a lot, get a Samsung QLED instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a super purchase. We were replacing a big tv, and this was much better than the old one at a lower cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat for the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with meetings, it is set up with my computer and the other input goes to conference table for laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture Quality, and Great Build Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Television replaces a 2009 Sony Bravia LCD, that had what I considered to be a beautiful picture, before I got this one! This was voted best picture and I found the information through Best Buy site. I can see why, it is so thin and light. But I recommend having two people to lift it as it is a 55 inch TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good television after all its Sony. Black is black and produces crisp picture quality. Only problem is with sound output. Need to buy bose sound bar to enhance the sound quality. Netflix and Prime requires sound bar otherwise difficult to catch some dialogue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for tv. Best Buy delivery was super and the guys were on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tv which I recommend for my friends and family. My kids loved it very much and play game on it.

    I would recommend this to a friend