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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sony ! Yes, they still make great electronics. I have a larger premium Sony TV in our media room and I wanted to replace a TV in the BR. Since I only watch the BR TV for maybe an hour a day I did not want to over pay. This TV is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4k tv is packed with features and does them well. 4k hdr picture is good, sound is good, many built in apps to choose from. For the cost it is hard to beat. Sometimes it takes a longer time to boot up, but I am very satisfied overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for streaming only. Picture quality is very good for 4K and HD. Issue is with certain streaming channels, I have to unplug the TV every so often, wait 1 minute or so and plug it back in. We use it on wifi, but I think hardwiring might be a better connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good clarity TV, Bad In-built software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will suggest this tv to everyone if they can make upgrade the software. It's a shame that such a good tv comes with a bad software.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Bravia TV is of great quality and price. A very nice interface that takes smart TV's to a new level of enjoyment. Android OS built in lets you enjoy a lot of your games and movies directly from your TV without external devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,, easy setup ,, works well with my android tablet

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were considering steppnig all the way up to the OLED TV but decided that the picture quality of this model was good enough for us. And the built-in ability to Chromecast without additional hardware is great! Menu system is a little tricky to get used to but overall it's been great especially for action sports like football and basketball.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another Sony Bravia TV that’s 11 years old and until the purchase of this TV, had the best picture of our 4 TVs. Now, we have 2 Sony Bravia that have th BEST pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to figure out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought SAMSUNG in the past many, all had many problems one tv never even came on!!!! they are very bad with replacing and getting any money back for defective products. I now loving sony, better quality and easier usage

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi trucker, Good to know that you are happy with your purchase! We appreciate your feedback. Thank you for choosing Sony.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has an amazing picture. The extra money is worth it for the true blacks and excellent contrast. Most probably wouldn't notice the picture difference unless viewed side by side. Just as good units can be bought for quite a bit less.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has wonderful picture but the tv shuts off randomly we had the same issue with a old Sony Bravia and said we would never purchase another one but we was told it was the best 4k tv and decided to give it another try and this tv does the same thing just shuts off then turns back on

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Heather, We are sorry you are having this shutting down issue with your unit. We appreciate your time sharing this with us. To isolate this, you may follow the guide here: https://us.en.kb.sony.com/app/answers/detail/a_id/42970/. Hope that helps. Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought an LG from Sam's and had to return it. The picture was horrible and decided to go back to Sony. This is the second Sony flat screen I have owned and have been very pleased with the quality of the picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV is Great, built in speakers not so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is Great, built in speakers not so great. I was warned that all the new TV's had very limited sound, which is true with this TV, relative to what I am used to with out old 720HD TV. The picture quality is great and in general I am very happy with this picture. The built in speakers almost require getting a separate sound bar system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great slim tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Wonderful colors. It's very thin so it looks nice on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price change all time but it's a good TV. I'm happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good I had been eyeing it for weeks and finally got the right price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a Sony fan for several years and this model did not leave me disappointed. Quality across the board and ease of operation. Was told :-) by the Best Buy sales "kid" that the repair rate for Sony TV's was among the industries lowest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this TV is wonderful!! I couldn't wait to get it home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a good living room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sony 55 class LED tv. Is a good living room tv. My family love it’s

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony! The color is great and the size is just right for my smaller Living Room.You almost feel like you are in the picture. The picture quality is excellent; sound quality is great; and for me, the viewing angle is very good too.

    I would recommend this to a friend