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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,562 reviews
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Outstanding Big Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am exceptionally pleased with my SONY 55' Television. I have waited a long, long time to purchase one, and I realize what I have been missing all these years. With so many SONY choices, I am thoroughly happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture with many video input options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been a nice upgrade for a new home theater experience featuring 4K. The only drawback this TV has is that all the inputs are located on the far left side of the TV instead of being more centrally located. All in all, the TV itself has a really nice picture, and fills the 4K upgrade nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this TV on sale. I can’t complain. Awesome clarity and since I use Apple TV and Roku stick not looking to use Sony interface for smart TV but so far I’m happy with my purchase. I will buy Sony brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product for the price paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great replacement for our previous TV. The picture is great and the sound system is above and beyond what we previously had. Press the on button and the TV is instantly on unlike our last TV purchase. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use! I'm so glad I decided to purchase this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replace an older model Sony. Setup was quick and easy. I am happy with the quality of the picture and sound, however I am considering adding a sound bar. Overall, I am satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality & love being able to run apps, HBO, STARZ, Kodi etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture, decent price. Lovely slim design. Picture perfect for PlayStation games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv on the market for the price. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase. Nice picture and options for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great at the Woodlands store. Way better than Sugarland

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first larger screen TV. The picture is sharp and very good color. We are excited to learn how to use the many features of this set. The sound system is also impressive and excited to watch movies and experience the full range of audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the tv for about 8 months now and I’m still very happy with the purchase. I actually got a Best Buy card to purchase it. The tv is an older model, but I can’t tell the difference from the most updated version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, satisfied with it, easy install and great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We really like this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price couldn’t be happier. Sales rep was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Ultra HD to own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is one the best models and its one of the best Smart TVs I’ve ever seen. This is one the best brands and it’s one the best quality products. This is one of the best TVs anybody can own and I would recommend to anybody you should buy this TV you won’t be disappointed trust me. I may only have owned this TV for months now but I’ve enjoyed every minute of it. If your looking for the best Smart TV this is it right now. This Smart TV compared to the other one I bought from this store more than a year ago this new model has a lot more features other TV’s don’t. It comes with more apps you can access and watch on your TV and this TV has a voice remote which is new because other TVs don’t have any of these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture easy hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sony & always has been good. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from a 10+ year old Plasma TV and the image quality on this TV is great. I also have other TV, from LG, Toshiba, and Samsung and this TV blows them out of the water. Would definitely buy this again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent led television with perfect resolution including colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV stand is a little weak which makes the TV unstable

    I would recommend this to a friend