Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $159.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for my first smart tv to make my cord cutting experience enjoyable. After seeing this tv at Best Buy I fell in love with the amazing picture quality. The remote is easy to operate from tv to streaming options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great television. I would recommend it to anyone looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate that helped me was very knowledgeable a new his TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE PICTURE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THOUGHT IT WAS 4K ALL THE TIME THOUGH, SALESMAN DIDNT TELL ME THAT

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Only the best from Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV delivers such an epic picture, it is well built physically and technologically. If you are a PS4 pro or similar capability gaming device owner, this TV will give your games a new perspective with its unrivaled picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy pictures great plenty of great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs of ever had. Great for playing video games on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV for my needs, especially an impluse, emergency purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an upgrade for our television for years. This is an excellent television with everything we need for streaming movies and watching TV. Excellent quality, easy to set up. Highly satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Great TV for the Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this is a native 60hz 4K TV, for the money you can't get a better TV that includes HDR. Great color reproduction, works well with my Sony UBD-X800 UHD Blu-ray player. My only complaint is that the VUDU app does not support 4K, but that's VUDU's fault, since they are being very stingy on what devices can support 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new product. Would definitely recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality , happy with the purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely awesome and I am so happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    good tv for bright colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear picture. bright colors, crisp. dark evening colors are too dark. hard to see.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony provides the best quality in televisions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date, I am pleased with the screen quality and user friendly format of all three Sony TV's (1-55 inch and 2-40 inch).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only has the television a few weeks but I am really enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the product price was 300 off regular retail price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv we always buy sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgable sales rep.happy with our sony and speaker bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as advertised. 4k is the way to go. Very good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I <3 this TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a 60inch Samsung 4K and this TV in my opinion has a better upscale. The mic on the remote is a plus! And can controll my PS4 and receiver as well with the tv remote not to mention it works with Alexa somewhat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is a Sony. It is a good quality 4K tv. I like the bezel

    I would recommend this to a friend