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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,562 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does it again! Love the way the TV works. Simple set up. The only complaint I have is updating the SmartTV functions don’t always show on their own.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, phillyfunguy! We are glad that you share your positive and negative reviews. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Regards, Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture is great and sound is not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this installed in the master bedroom. The picture is great as it's a 4K. The sound is not so bad. I think it's better than other TV's of the same class.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good product for great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity on this television. Picture is so clear and the colors are vibrant, We are very pleased with this purchase,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Sony 55-inch 4K HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for a small den. Picture quality is great and the TV links up seamlessly to my WiFi to download Netflix movies. I'm totally happy with my new widescreen TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV picture good, Sony is a reliable brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 1984 Sony 20" tabletop that lasted 23 years. Now I have a 2007 Samsung 32" in good working condition. Thought it was time to upgrade to a big screen TV. Just wanted a brand name dumb TV but as I found out they're hard to find. This Sony TV has the better RCA analog audio connections. I can at least connect my good old-fashion stereo equipment now. And it also has connections for my VCR & DVD players. It doesn't have all the individual input or output connections but least I didn't have to go out and buy all sorts of new additional equipment or cables. I don't have cable or internet service so I was able to dumb down and hide most of the so called smart TV apps. So now I can watch over the air tv and my movie collection along with listening to them through my good old-fashioned stereo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The base is a perfect size to fit on top of the bedroom dresser. Nice clear picture and I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture to be running off one of those boxes that puts a satellite program on a separate TV with no box. The Bluray player really shows how great a picture it has.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with Fantastic picture/sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has functioned beyond my expectations. The picture and sound are second to none. Put this one in my family room and now looking to get another one for the great room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi new2apple,
      We're really glad to hear that you're having a good time with this TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Sony tvs. We are Sony people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony tv are very dependable. We have had them forever. The last one work wonderful for 19 years The new one has a wonderful picture. Great sound. I would recommend it to any one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55 inch HD LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, my experience has been great. Quaility of the picture is superb and with the Sony sound system, including the sound bar and woffer, the sound range is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I trust Sony products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent T. Only one issue and I need to research the issue. I have a external antenna connected but for some reason it's no finding the channels. It could by the sat box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I purchased a 49 inch LG this product was inferior to the Sony product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. I would definitely buy it again. I have owned it and use it daily for 9 years now! without any problems. Great picture and features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice television! The colors and clarity is amazing! It’s the perfect size and I’m very pleased with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fifth TV in the last 10yrs. Excellent picture, great colors and depth. As good as the best tube TV’s from the past but with a much bigger screen. Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StarBoy, We appreciate your time sharing this feedback. We are glad that you chose this TV. Thank you. Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our of all the TVs I've boughten this one is by far my favorite. I love the picture, I stays connected to the internet better than any other Tv we own. Great over all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and clarity of the Sony - 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR. No regrets what so ever in this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV and its capabilities. I'm not very tech savvy and I struggle with implementing some of the features so my only complaint is lack of user friendliness for tech-challenged people. Overall, it's a great TV with a really nice, clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing quality TV, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony came highly recommended - and exceeded expectations. BB had great price, excellent service. This TV was worth every $ spend - and the install service was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Really good colors, operating system a bit slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors on the Sony TVs! Easy to mount as well. Upgraded to an Oled and this is obsolete compared to OLED. Didnt like the app system on it, felt slow.

    I would recommend this to a friend