Customer Ratings & Reviews

This product has functioned beyond my expectations. The picture and sound are second to none. Put this one in my family room and now looking to get another one for the great room.

Excellent picture to be running off one of those boxes that puts a satellite program on a separate TV with no box. The Bluray player really shows how great a picture it has.

I’ve owned this tv less than two years. Now after 1 year and 10 months of light use (we sit down to watch this thing on the weekends) nothing. It won’t even come on. Contacted Sony and was told they couldn’t or shall I say wouldn’t do anything. After, not taking no for an answer, was handed over to their level two tech support, whom I convinced to meet me in the middle on a repair. I would cover cost of repair and Sony agreed to cover parts. Totally acceptable right? Wrong! Was called a few hours later and told they would not cover parts, and Chad said he was sorry I was “misinformed.” I’m assuming the part is expensive. This is ridiculous, any company knows when parts begin to wear in their devices, which is why they set warranties just outside of that time frame. We should all just start buying cheap off brand $300-400 tvs and replacing them every couple years, instead of shelling out big bucks for the big names and then have them fail after so little time. At least those are my feelings after having owned this thing. It did have a beautiful picture and sound when it worked. However, save your money and pass on this beautiful piece of junk.

I had this installed in the master bedroom. The picture is great as it's a 4K. The sound is not so bad. I think it's better than other TV's of the same class.

Sony does an absolutely stunning job on their TV's and this is no exception. Great Clarity and good viewing angles from any direction. Excellent Purchase.

Sony tv are very dependable. We have had them forever. The last one work wonderful for 19 years The new one has a wonderful picture. Great sound. I would recommend it to any one.

Sony does it again! Love the way the TV works. Simple set up. The only complaint I have is updating the SmartTV functions don’t always show on their own.

Overall, my experience has been great. Quaility of the picture is superb and with the Sony sound system, including the sound bar and woffer, the sound range is excellent.

Initially I purchased a 49 inch LG this product was inferior to the Sony product

Excellent T. Only one issue and I need to research the issue. I have a external antenna connected but for some reason it's no finding the channels. It could by the sat box.

Had a 1984 Sony 20" tabletop that lasted 23 years. Now I have a 2007 Samsung 32" in good working condition. Thought it was time to upgrade to a big screen TV. Just wanted a brand name dumb TV but as I found out they're hard to find. This Sony TV has the better RCA analog audio connections. I can at least connect my good old-fashion stereo equipment now. And it also has connections for my VCR & DVD players. It doesn't have all the individual input or output connections but least I didn't have to go out and buy all sorts of new additional equipment or cables. I don't have cable or internet service so I was able to dumb down and hide most of the so called smart TV apps. So now I can watch over the air tv and my movie collection along with listening to them through my good old-fashioned stereo.

This is really nice television! The colors and clarity is amazing! It’s the perfect size and I’m very pleased with Best Buy.

My fifth TV in the last 10yrs. Excellent picture, great colors and depth. As good as the best tube TV’s from the past but with a much bigger screen. Highly recommended!

I love the TV and its capabilities. I'm not very tech savvy and I struggle with implementing some of the features so my only complaint is lack of user friendliness for tech-challenged people. Overall, it's a great TV with a really nice, clear picture.

Our of all the TVs I've boughten this one is by far my favorite. I love the picture, I stays connected to the internet better than any other Tv we own. Great over all.

Sony came highly recommended - and exceeded expectations. BB had great price, excellent service. This TV was worth every $ spend - and the install service was amazing.

Tv looks great and performs well. Although it is a little bit darker than other TV's it still looks perfect just make sure you're putting it in a room without a lot of light.

This is a great tv. I would definitely buy it again. I have owned it and use it daily for 9 years now! without any problems. Great picture and features.

I love the color and clarity of the Sony - 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR. No regrets what so ever in this purchase.

Easy Assembly. Very light- I’m used to my heavy and large plasma. The quality is great... however I had to adjust a few things to make it look less “soap opera” like.