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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice picture , larger size than previously. Wanted a smart tv to watch, Acorn, Netflix etc all were programmed in for me by the Geeks who installed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW, very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe I got this tv for such a price. display model was heavily discounted just because it was a dispolay unit but the quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for 14 year old Sony. The picture is so much better. I use a small Bose sound bar ,therefore can not speak about the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great and performs well. Although it is a little bit darker than other TV's it still looks perfect just make sure you're putting it in a room without a lot of light.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is working great and had a beautiful picture. Best Buy also installed it and made sure everything was working properly. Excellent experience!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV provides a beautiful picture HOWEVER- didn't give it a 5 because when it is turned on- there is a delay of about 30 seconds while it switches from its own sound system to the external Sony sound bar recommended for use with it. Annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Assembly. Very light- I’m used to my heavy and large plasma. The quality is great... however I had to adjust a few things to make it look less “soap opera” like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" Class LED X800E Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Sony TVs. The picture on this TV is clear & bright. I'm very happy with this TV and with Sony. Buy a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SWORE I WOULDN'T BUY SONY AGAIN,BUT THIS WAS A GREAT DEAL FOR THE PRICE AND THE OPTIONS COMPARED TO THE TV'S IN IT'S RANGE.GREAT PICTURE AND SOUND RIGHT OUT OF THE BOX.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I finally upgraded my TV. Wonderful picture quality. Sure slim. Now able to watch recorded shows from my external drive because of the USB outlets. Ecstatic...

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Internet connection is very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new TV from best buy. Felt exited but due to not good 4K content available on internet this may not be right choice. Colour is good but need to setup as per your preference. Standard setup is not good. Internet connection speed is very slow although other device connects to internet without any problem. I need to take help from Sony support team to fix the problem. Thought of replacing the TV as the problem noticed within one week of buying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV and price! Color is vibrant and HD is razor sharp! WiFi connected links us to Netflix. TV linked to internet is 2x's as fast as comcast netflix link.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spin2339, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the picture quality. Wish it had more apps (ex: some google play store apps you can get on your phone or computer are not available for the Bravia tv)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another TV for a spare bedroom. The Tv is used for gaming and Tv watching. It handles both perfectly. Great product at an excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This T.v. is amazing and the colors are great. The 4k really looks like high quality. Sony really does have the best tv's I would recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My first smart TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I'm learning all of the options. The picture is great - better than anything I've ever had before. Can't wait to watch a football game on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better when actually viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews indicated it was better than the lower priced Sony, but to actually view the differences in the store convinced us to go ahead with the purchase. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv died 4 days before Christmas. I ordered this TV the same day and received it within two days. Best Buy set it up and it is working great, Great Purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Beautiful Theater-like picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing Samsung, LG and Sony and, having talked to the experts in the Magnolia section of the store, I settled on the Bravia HDR 4K, 55" and could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nic pic colors our sharp and bright looks great with the xbox and the ps4. Only complaint i really have is the sound and the quality of the sound. I bought a new hdm cable too. Figured easy fix just buy a sound bar.

    I would recommend this to a friend