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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Its a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K TV, so many features to connect to multiple movie and TV shows. I provided my own setup, which was so easy, the TV walked you through every step.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I will always love you Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV quality is one of the top best looking quality. However it’s not what it looks like in the store I expect a more realistic view watching Marshall specially to kindle fire stick 4K but overall I love my Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with our Tv purchase. This Tv has a great picture. We bought a sound bar to run the audio through and that is working out great as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been a little more expensive but they last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Tv on sale, and it exceeded my expectations. Picture quality is great, and when paired with a 4K DVD player it's as realistic picture as you can get

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade over our older 1080i tv. Love it. Have had a few internet connection issues But just unplug it and starting it back up fixes that. The picture is amazing considering it’s a edge lit TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at Best Buy. Went in set on Samsung, and after talking with the salesperson decided on this Sony for color and motion rate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CartersDad, Good to know that you are happy with your purchase! Thank you for choosing Sony. Regards, -Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv. pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good overall features. have not used all features but Sony sound bar sinqing is nice. phone mirroring not used yet but wil be worth exploring.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and flexibility in this HD TV. I think the performance for a good price makes thus TV Competitive with all other manufacturers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv in February 2018. Great clear picture. My husband likes all the stuff he can do on this tv. and loves watching.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and the sound was decent also. Went ahead and bought a sound bar but didn’t really have to have it. Overall great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV set is amazing! We always buy Sony when we buy a new TV. The sound system is so great that we don't need to hook up our home-theater system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k Ultra HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new Ultra 4K Sony TV. I love having Netflix and Google at my finger tip instead of having to change the input to use. The picture is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and sharp. The controls are easy to use. The interface is a standard Android so was easy to learn. I would recommend this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is sweet! Excellent vibrant picture, bright brights and deep blacks. Crystal clear. Geek squad recommendation was right on and install was clean!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is our second Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. We have the same one in our Living room which is almost a year old and this one is even better. The clarity of the picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, another tv with awesome and quick response to apps, my older tv (2years) didn’t respond quickly when was asked to switch from tv to Netflix or YouTube. This is prettt smart and it comes with awesome colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great color and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great color and clarity of picture. The sound could be better even though we have a soundbar. With the soundbar in front of the TV it makes it hard to use the controller as the soundbar may bet in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a Sony for the past 15 years so I did not hesitate to buy another. I have always thought the color/picture was better than any other.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony TVs. My other one was 20 years old and still going but decided to upgrade. Sony bravia 800 has the best picture and functions.

    I would recommend this to a friend
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